Senior FM Application Support Analyst

Job Title Senior FM Application Support Analyst New York, NY Hybrid work setup

Objective: To provide breadth-first FM application support across the New York trading day, assuming handover from London (approximately 06:00 NY) through to New York close and end-of-day processing, thereby absorbing the US-afternoon window that cannot be covered by London, and providing New Zealand start-of-day cover at the conclusion of the New York session.

Profile: One senior, hands-on FM application support analyst, capable of operating independently across the supported estate with minimal supervision during New York hours. Breadth of capability is prioritised over single-platform depth.

LOCATION & WORKING PATTERN MANDATORY

This role is physically based in New York and requires attendance on-site in the office five days per week. Remote and hybrid working arrangements are not available in respect of this position.

Key Technologies: Murex MX.3 L1/L2 EOD / DataMart Batch ION Gateways FIX / STP eFX Triage SQL / Sybase Linux / UNIX ITIL / ServiceNow

Required Capabilities: Murex MX.3 L1/L2 production support front-to-back (trade capture, pricing/valuation, confirmations, settlement); EOD & DataMart batch monitoring, job-restart and failure triage. US Regulatory Batch Familiarity: TRACE / FINRA reporting, CUSIP FINRA symbol mapping, EOD regulatory processes. ION Gateway support for US credit workflows (Tradeweb US, Trumid, LTX); FIX-API post-trade feeds and STP into Murex. eFX / Pre-Trade Awareness Sufficient to triage Artemis / IDD / Broadway FX-pricing incidents in NY4 and escalate correctly. Market Connectivity First-line support for Bloomberg, MarketAxess, Markitwire. Core Technical Skills Linux/UNIX navigation, SQL (Sybase advantageous), FIX/log analysis; ServiceNow/JIRA incident and problem management (ITIL). Product Breadth FX, Fixed Income, Interest-Rate Derivatives, Credit Derivatives; commodities/carbon awareness given rising CCT demand.

For applications and inquiries, contact:View email address on us.fitly.work