Chart Retrieval Specialist - Austin (TX)

Chart Retrieval Specialist - Austin (TX) Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem – including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavant is building the future of how data is connected and used to improve health. We are hiring responsible, trustworthy individuals to join the Datavant team for a specialized, part‑time role as a Chart Retrieval Specialist. This role involves visiting various provider offices to retrieve medical records, utilizing excellent customer service skills and strong self‑troubleshooting abilities to efficiently retrieve multiple records. The position also requires individuals to work independently, ensuring tasks are completed accurately and on time while maintaining a high level of professionalism. Key Job Details You could drive up to 100 miles daily Hybrid (home office and field) Additional compensation: mileage reimbursement & per chart incentive Weekly hours vary (average 20‑28 hr weekly) Cross‑training opportunities Requires availability Monday‑Friday 8:00 am – 5:00 pm in your time zone Responsibilities Visit provider offices to scan or upload assigned medical record charts, utilizing various EMR systems and using Datavant‑provided laptop and equipment. Work an average of 20‑28 hours per week, with a fluctuating schedule that may increase hours during busier months. Professionally engage with healthcare providers while retrieving required medical records, maintaining consistent communication with your remote team and providing daily updates on progress, challenges, and completed tasks. Manage your weekly schedule through Datavant systems, ensuring all appointments are confirmed, tracked, and that you arrive prepared and on time. Use the designated platform to confirm correct charts for retrieval, mark them as retrieved upon completion, and troubleshoot technical issues as they arise. Work independently to meet department goals for chart retrieval accuracy and efficiency. Complete end‑of‑day activities in company systems, including logging work hours, mileage, and reimbursements. Adhere to the Company’s Code of Conduct and policies and maintain HIPAA compliance. Cross‑train in multiple departments to provide support and supplement additional hours as needed. Travel to assignments in different geographic areas as needed. Assist with additional work duties or responsibilities as required. What you will bring to the table High School Diploma or equivalent required. Availability between 8 am‑5 pm for at least three consecutive days per week. Reliable, insured personal vehicle and a valid driver’s license in good standing. Reliable internet service and a phone for communication with remote supervisors. Basic computer skills – ability to scan documents, save, rename, create folders, and upload to secure servers. Proven track record of punctuality, reliability, quality work, and ability to follow directions. Ability to work independently with minimal supervision. Ability to troubleshoot and/or overcome technical issues as they arise. Highly dependable – arriving to appointments on time and maintaining clear communication. Business casual attire and a high level of professionalism required at all times. Access to a high‑speed internet connection. Positive attitude and desire to learn through training (full five‑day training program begins upon hire). Ability to lift a 45 lb equipment case or maneuver a 25 lb soft case. Additional Details This is a part‑time role with varied hours; some weeks may be busier than others based on demand. Datavant pays hourly for time spent retrieving charts and a large portion of time spent driving to sites; competitive mileage reimbursement is provided for a portion of mileage driven. Datavant will provide paid training and support necessary for success in this role. Working Conditions Over 90% of the time is spent indoors, with protection from weather conditions. Exposure to distracting/noisy conditions occurs only in unusual situations. Uber rides and other rideshare services will not be approved for regular commute or in lieu of using a personal vehicle; traditional public transportation (e.g., bus, train, subway) may be used for business purposes. Physical Requirements Driving is a considerable portion of the position. Sitting, talking, hearing, and near vision are required over 90% of the time; walking about 10% of the time. Standing required over 30% of the time. The sense of touch required 90% of the time and reaching about 50% of the time. Bending, twisting, and climbing are required, as is far vision, but only for 10% or less of the time. Low levels of lifting (10 lb or less) about 25% of the time; medium levels (20‑40 lb) less than 5% of the time; high levels (52 lb) under 2% of the time. EEO Statement Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. We do not and will not discriminate because applicants have inquired about pay. This job is not eligible for employment sponsorship. #J-18808-Ljbffr