Customer Care Specialist II - Mortgage Servicing
RoundPoint Mortgage Servicing
RoundPoint Mortgage Servicing LLC is seeking a Customer Service Specialist 2 to be the trusted voice for customers, solving issues with clarity, empathy, and efficiency. You will partner with supervisors and lines of business to translate challenges into actionable solutions and ensure an outstanding experience for every caller. Based in Fort Mill, SC, this exempt role requires strong communication, critical thinking, and the ability to handle complex scenarios while upholding regulatory and #J-18808-Ljbffr RoundPoint Mortgage Servicing
- RoundPoint Mortgage Servicing LLC is seeking a Customer Service Specialist 2 to be the trusted voice resolving customer needs with clarity, empathy, and efficiency. You’ll partner with Supervisors and cross‑functional teams to translate challenges into actionable solutions...MortgageWeekend work
- The Customer Service Specialist 2 is the trusted voice of RoundPoint - protecting and promoting our brand... ...in a call center or industries like mortgage, finance, healthcare, retail or insurance... ...every step of the way, and we care - we prioritize our people, customers,...MortgageWork at office
- RoundPoint Mortgage Servicing LLC in Fort Mill, SC seeks a Customer Service Specialist 2 to deliver exceptional service, resolve diverse customer needs, and support loss mitigation processes. You will engage with customers, navigate multiple systems, and uphold regulatory...MortgageWeekend work
$20 - $22 per hour
...subservicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior... ...the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first...MortgageMonday to FridayShift workWeekday work- As a Customer Service Specialist 3, you’ll serve as a critical front-line advocate for our customers, delivering... ...a plus) Experience with collections, mortgage servicing, call center operations, or... ...every step of the way, and we care - we prioritize our people, customers,...MortgageWork at office
- At RoundPoint, our customers are at the heart of everything we do - and as a Customer Service Specialist 1, you’ll be their first point of contact... ...provide support regarding mortgage accounts, payments, and... ...always the same: deliver a caring, helpful, and clear experience...MortgageWork at office
- RoundPoint Mortgage Servicing LLC is seeking a Customer Service Specialist 3 in Fort Mill, SC. You will be a front-line advocate supporting customers who are 60+ delinquent or navigating loss mitigation and insurance claims, guiding them toward financial recovery with urgency...Mortgage
- ...Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an inviting shopping experience for our customers. Your Role: Receiving merchandise, unloading...Contract workPart timeLocal area
- RoundPoint Mortgage Servicing LLC is seeking a Collateral Servicing Specialist in Fort Mill, SC. This role focuses on researching borrower requests for lien releases, easements, and other property modifications, and coordinating with custodians to obtain collateral files...Mortgage
- RoundPoint Mortgage Servicing LLC is seeking a Loss Mitigation Quality Assurance Supervisor to lead a team of specialists who review and underwrite loan workouts in compliance with Government agency, Insurer, and Investor guidelines. You will drive quality, accuracy, and...Mortgage
- RoundPoint Mortgage Servicing LLC in Fort Mill, SC seeks a Customer Service Specialist 1 to be the first point of contact for mortgage accounts, payments, and inquiries, ensuring compliance and a positive experience. You will troubleshoot, guide customers through service...Mortgage
- RoundPoint Mortgage Servicing LLC is seeking a Collateral Servicing Specialist in Fort Mill, SC. You will review borrower requests for lien releases and easements, coordinate with our preferred firm on CEMA/Co-Op documents, and assist with second-lien subordinations. You...Mortgage
- Two Harbors Investment Corp. seeks an AVP - Customer Service in Fort Mill, SC to provide strategic leadership and operational oversight of mortgage servicing customer experiences. You will translate business priorities into actionable plans, drive performance, and foster...Mortgage
- CrossCountry Mortgage, LLC seeks an AVP of Customer Service to provide strategic leadership and operational oversight across Customer Service, Collections, and Default-related call types. This role reports to the VP of Customer Service and focuses on sustaining a customer...Mortgage
- CrossCountry Mortgage seeks an AVP of Customer Service to provide strategic leadership and operational excellence across Customer Service, Collections, and Default-related areas. Reporting to the VP of Customer Service, you will translate business priorities into actionable...Mortgage
- RoundPoint Mortgage Servicing LLC is seeking a Cash Operations Analyst in Fort Mill, SC. You will support the Cash and Investor Reporting department... ...exception analysis, and governance enhancements to improve customer service and regulatory compliance. You will monitor daily...Mortgage
- RoundPoint Mortgage Servicing LLC is seeking a Content Strategy & Writer to own the strategy, development, and evolution of customer-facing content across email, SMS, print, IVR, agent scripting, chat, websites, customer portals, and other channels. You will translate complex...Mortgage
- First American is seeking a customer service specialist for our ServiceMac operation in Fort Mill, SC. You will address mortgage-related inquiries, research account details, and document conversations to ensure timely resolutions for our customers. The role requires at...MortgageRemote workMonday to FridayShift work
- The Collateral Servicing Specialist is responsible for researching and reviewing borrower requests related to partial lien releases, easements... ...transfers or records management. Prepare assignments of mortgage and allonges. Educate and stay up to date on federal, state...MortgageWork at office
$67.2k - $89.6k
...Customer Service Manager Responsible for managing a team of Customer Service Representatives in a service-related call center and/or non... ...demonstrated management experience in technical title, escrow or mortgage operations ~ Demonstrated success establishing, leading and...MortgageRemote job$21.24 - $28.31 per hour
...AreServiceMac is a new sub-servicing entity backed by some of the... ...leading practitioners of the mortgage servicing industry. ServiceMac... ...security, compliance, customer satisfaction, and profitability... ...and profitability.The Claims Specialist Cash Posting is responsible...Mortgage- First American seeks a skilled mortgage servicing professional to provide high-level customer service across complex issues. You will analyze customer needs, research issues, and coordinate solutions, partnering with sales and operations to drive client satisfaction. Strong...Mortgage
- ...AVP Of Customer Service The AVP of Customer Service will support RoundPoint Mortgage Servicing LLC. The AVP Customer Service is responsible for providing strategic leadership and operational oversight and performance management for all facets of Customer Service. This...MortgageWork at office
- Position Summary Join a collaborative, creative, and fun team that’s rethinking the customer experience in mortgage servicing. We’re making the complex simpler and helping customers better understand and navigate their mortgage. The Content Strategy & Writer owns the strategy...Mortgage
$21.24 - $28.31 per hour
...ServiceMac is a new sub-servicing entity backed by some... ...practitioners of the mortgage servicing industry. ServiceMac... ...security, compliance, customer satisfaction, and... ...Property Preservation Specialist is responsible for... ...and maintained (lawn care, debris removal, repairs...MortgageHourly payFor contractorsWork at officeLocal area- ...Customer Service Associate IIYour positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers.Your Role:...Contract workPart timeLocal area
$50.8k - $67.73k
...Are ServiceMac is a new sub-servicing entity backed by some of the... ...leading practitioners of the mortgage servicing industry.... ...enhance security, compliance, customer satisfaction, and profitability... ...Do The Customer Resolution Specialist is responsible for providing...Mortgage$50.8k - $67.73k
Who We Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior... ...continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive...MortgageWork experience placement$11 - $22 per hour
...’re looking for people who love serving customers, have experience in the restaurant industry... ...while providing fast, fun and friendly service to our customers, Taco Bell is the... ...plan with 6% match ~ PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships...MortgageFlexible hoursNight shiftAfternoon shift- ...to prepare, coordinate, and complete the closing of an approved mortgage assumption. The closer acts as the primary liaison between... ...transaction is completed accurately, compliantly, and within established service levels.Primary Responsibilities:Closing Preparation Review...MortgageRemote work
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