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Hybrid Contact Center Pro — Member Experience

Verity Credit Union

Verity Credit Union in Seattle, WA is hiring a Contact Center Agent I for a hybrid role at our Seattle headquarters. This position handles high-volume inbound contact via phone, chat, email, and secure messages, guiding members on transactions and products while aiming for first-contact resolution. Ideal candidates have 1–2 years in financial services or customer service, a HS diploma, and comfort with tech systems. The role emphasizes member experience, policy adherence, and ongoing training. #J-18808-Ljbffr Verity Credit Union

Vacancy posted 1 day ago
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