Dispatcher/CSR

Job Description

Job Description

What You’ll Do

• Answer incoming calls, schedule service appointments, and support customers with a friendly, professional attitude.

• Coordinate with technicians and management to ensure smooth daily operations.

• Order parts and make sure all warranty claims are answered

• Maintain organized office systems, new systems implementations and contribute to process improvements.

What We’re Looking For

• Excellent communication and organizational skills.

• A positive, team-oriented mindset and strong attention to detail.

• Motivation to learn and grow in a fast-paced, customer-focused environment.

• Experience in office management, dispatch, or car is a plus.

• Comfort with technology (Microsoft Office, QuickBooks, or CRM systems).

• Experience with Service Titan 

Benefits & Growth

• Competitive pay based on experience ($42K – $55K).
• Paid training and clear opportunities for advancement.
• Supportive, family-style culture with room for personal and professional growth.
• Team events, community involvement, and company perks.
• 401K and PTO

Why You’ll Love Working Here

You’ll join a company that values people over titles and results over politics . At Good Day Garage Doors, your ideas matter, your work is recognized, and your growth is part of our mission.