Medical Assistant, Outpatient

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.

CURRENT EMPLOYEES : Please log into Workday Click Here to apply internally through the "Jobs Hub"

Job Description

Job Summary

The Medical Assistant, Outpatient provides direct and indirect patient care services under the supervision of a licensed physician or registered nurse within the outpatient clinic setting. This role supports the efficient operation of the clinic, ensuring a positive patient experience and adherence to established medical protocols.

Key Responsibilities

• Assist physicians and nurses with patient examinations, procedures, and treatments, including minor surgical procedures, wound care, and casting/splinting.

Perform basic laboratory tests as directed, including specimen collection, processing, and documentation.

• Administer medications as directed by a physician, adhering to the five rights of medication administration.

Provide patient education regarding medications, treatment plans, and home care instructions.

• Schedule appointments, manage patient flow, and assist with referral coordination.

Maintain accurate and complete patient records, including electronic health records (EHR) documentation

• Prepare examination rooms for patient visits, ensuring cleanliness, stocking of supplies, and proper functioning of equipment.

Greet and escort patients to examination rooms, taking vital signs, obtaining and documenting patient medical history, and preparing patients for examinations and procedures.

• Communicate effectively with patients, families, and healthcare team members.

Required Qualifications

• High school diploma or equivalent
• Completion of an accredited Medical Assistant program
• Current Medical Assistant certification (CMA, RMA, CCMA, or NCMA)
• Basic Life Support (BLS) certification

Preferred Qualfications

• Minimum of one year of experience as a Medical Assistant in an outpatient or clinic setting preferred.
• Proficiency in medical terminology, anatomy, and physiology
• Proficient in using electronic health record (EHR) systems.

Compensation is determined based on years of relevant experience and departmental equity.