Event Manager

About the Role
Andy Frain Services is seeking a driven, detail-oriented  Event Manager to assist in leading event operations across our premier  Dallas-area Sports & Entertainment (S&E) venues  with primary focus at Fair Park/State Fair of Texas .

In this role, you will work directly alongside the Account Manager to oversee event day operations, lead front-line security personnel and supervisors, and deliver exceptional safety and guest experiences for every fan, promoter, sponsor, and vendor. Work Schedule Note: This position requires flexibility to work a dynamic, event-driven schedule including evenings, weekends, and holidays based on venue calendars.

Compensation & Benefits

• Competitive Salary: Commensurate with experience
• Time Off: Paid Time Off (PTO)
• Health & Wellness: Comprehensive Medical, Dental, and Vision insurance options
• Retirement: 401(k) retirement savings plan
• Career Advancement: Leadership development and professional growth within a nationally recognized industry leader

Key Responsibilities
Event Operations & Venue Leadership

• Serve as the operational lead for smaller events, Event Orders (EOs), and concurrent venue dates across Dallas locations.
• Supervise event-day execution, ensuring client security needs and account standards are fully met.
• Lead staff sign-in/sign-out processes and coordinate accurate post-event payroll, time processing, and billing data.
• Act as the primary lead or step in for the Account Manager in their absence.

Staffing, Onboarding & Development

• Assist with the onboarding, training, scheduling, and distribution of event-day staff and supervisors.
• Deliver pre-event briefings and address large groups (ranging from small teams to 600+ personnel).
• Evaluate monthly event metrics, staff performance, and employee performance indicators (call-offs, attendance, counseling notes).
• Coach, mentor, and guide supervisors and staff through personnel issues in accordance with company policy.

Logistics & Equipment Management

• Manage the storage, distribution, maintenance, and tracking of venue radios, scanners, and ISS devices.
• Prepare operational materials, shift rosters, and briefing documentation for event-day supervisors.
• Submit formal equipment and supply requests 45 days in advance of operational needs.

Risk Management, Safety & Client Relations

• Proactively identify and mitigate safety risks for guests, staff, and venue assets.
• Meet regularly with venue clients to address security, emergency preparedness, and site safety protocols.
• Ensure strict adherence to Federal and State OSHA, fire, and safety regulations.