Airport Lot Attendant - McGhee Tyson Airport

Airport Lot Attendant - McGhee Tyson Airport

Position: Lot Attendant Location: McGhee Tyson Airport (2055 Airport Hwy) Pay: $15/hour Schedule: 4pm to 12am; shift days will vary and may include weekends.

At Reimagined Parking, we believe great people drive great results. That's why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. We are currently seeking a Lot Attendant to support the day-to-day operations of our parking facilities. The Airport Parking Attendant is responsible for supporting daily parking operations, delivering excellent customer service, and ensuring safe, efficient, and accurate parking facility performance. This role focuses on assisting customers, maintaining site organization, and following established procedures to support smooth operations

Key Responsibilities

• Greet arriving and departing guests in a friendly, professional, and courteous manner to ensure a positive parking experience.
• Assist customers with parking payment, equipment use, entry and exit procedures, and general parking inquiries.
• Help guests with mobile-app or QR-based parking access when applicable.
• Interact face-to-face with customers to resolve routine questions, concerns, or issues; escalate more complex matters to a supervisor or manager.
• Direct incoming vehicles to available parking spaces and help maintain smooth traffic flow within the parking facility.
• Control traffic at entrances and exits as needed and assist guests who may have forgotten where they parked.
• Conduct routine patrols of the facility and report violations of posted policies to management.
• Process parking fees using POS systems and validations; accurately document tickets, passes, and transactions.
• Collect and handle payments responsibly when required.
• Prepare basic shift reports and maintain accurate operational records.
• Keep the parking facility clean, organized, and free of hazards or obstacles.
• Perform general upkeep such as litter removal and seasonal tasks (e.g., snow removal or salting) as required.
• Properly use and care for parking equipment, tools, and devices.
• Identify and report equipment malfunctions, safety hazards, incidents, or unusual activity to management immediately.
• Follow all company policies, procedures, and safety standards.
• Maintain a professional demeanor when interacting with guests, clients, and team members at all times.

Skills, Knowledge and Expertise

• Basic problem-solving skills and attention to detail
• Ability to follow safety procedures and report hazards
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Previous customer service experience, preferred
• Ability to safely drive and maneuver a service vehicle in tight parking areas
• Basic knowledge of vehicle battery jump-start procedures (training provided)
• Strong customer service and communication skills

REQUIREMENTS:

• At least 18 years of age
• High school diploma or equivalent
• Valid Driver License with good Driving Record
• Ability to work flexible schedules, including nights, weekends, holidays, and special events
• Must successfully pass a background check, in accordance with company policy and applicable laws
• Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility.

PHYSICAL DEMANDS:

• Constantly move around the property by walking for extended periods of time, sometimes for entire duration of shift
• Ability to lift up to 25 lbs
• Ability to perform light physical tasks such as moving cones or picking up debris
• Ability to perform repetitive movements such as handling tickets or operating gates
• Stand for extended periods of time, sometimes for entire duration of shift

WORKING CONDITIONS:

• Work is performed outdoors for extended periods of time including up to the entire duration of shift.
• Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes

OTHER DUTIES:

Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice

Benefits

Join our team and enjoy an outstanding benefits package, including:

(Full Time Only)

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

(Part Time)

• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Union:

• If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).

About Reimagined Parking

The Reimagined Parking family of nationally recognized operating companies–Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually. Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

United States - California applicants only:

The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment. Find out more about the Los Angeles County Fair Chance Ordinance at . Find out more about the California Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage:

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