Associate Specialist, AR - Hybrid

What you’ll need to succeed as an Associate Specialist, AR at XPO Able to prioritize and manage multiple responsibilities Solid attention to detail, goal-oriented and able to build strong relationships with customers and other departments Preferred qualifications High school diploma or equivalent 1 to 3 years of collections or customer service experience Microsoft Office with intermediate Excel skills (v‑lookup and pivot tables) Previous collections software experience (HighRadius or GetPaid preferred) Mainframe or ERP (Oracle preferred) experience Able to read, translate and understand contractual agreements Experience pulling, manipulating and analyzing large amounts of data Pay, benefits and more Competitive compensation package Full health insurance benefits are available on day one Life and disability insurance Earn up to 13 days of PTO over your first year 9 paid company holidays 401(k) option with company match Education assistance Typical day responsibilities Conduct audit and advisory engagements from beginning to end by planning, executing, and reporting on operational and compliance reviews across multiple business functions (e.g., operations, finance, supply chain, order to cash, procure to pay, inventory, HR, EHS, IT), while effectively managing multiple projects and competing priorities, preparing clear and well‑documented workpapers, and issuing reports that communicate findings, root causes, and actionable recommendations Perform SOX testing of key entity level, business process and automated controls to ensure compliance with Sarbanes‑Oxley (SOX) requirements, documenting results and assessing control design and effectiveness Provide consulting and advisory support to help management improve business efficiency, reduce costs, and achieve strategic objectives. It requires strong analytical and communication skills to build trusted relationships across the organization and deliver high impact recommendations. Collaborate with management on special projects (system migrations, policy redesigns, new business process implementations, etc.) and process improvement initiatives to strengthen controls, enhance efficiency, and mitigate business risks. Build strong, trust‑based relationships across the organization by developing a deep understanding of the company’s strategic initiatives and strengthening the Internal Audit brand as a strategic, consultative partner that drives continuous improvement and supports business goals. Leverage data analysis tools and techniques to identify trends, anomalies, and opportunities for automation or process optimization within audit activities Equal Employment Opportunity Statement We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here. #J-18808-Ljbffr XPO