Inbound Sales Consultant (Hybrid - Grand Rapids, MI)

Inbound Sales Consultant (Hybrid - Grand Rapids, MI)

We are Farmers where ambition meets opportunity. At Farmers, we're not just known for unforgettable jingle we're a team with a passion for purpose and making a real difference in people's lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn't just a goal it's a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you'll find more than a job you'll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Sales Trailblazer Wanted! | Hybrid Role in Grand Rapids, MI | Uncapped Earnings + Career Growth

We're looking for sales-driven, enthusiastic experienced sales professionals to join our next classes of Sales Consultants beginning in Summer 2026. In this role, you will respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers, consulting with customers to understand their needs, and selling those products which best fit the customer's needs. You may also make outbound calls to optimize sales potential. You will earn a competitive base salary in addition to monthly incentive earnings based upon your performance. We provide a comprehensive paid training program, combining virtual classroom and hands-on learning with mentoring to ensure that you have the skills you need to succeed at Farmers. Ongoing coaching and training will remain a focus throughout your career to help you grow in your role and advance to new opportunities. Join a team where your performance drives your paycheck! Our compensation package is designed to reward your success. Our model includes guaranteed annual base pay of $40,000+ based on your experience. A competitive benefits package PLUS an uncapped performance-based incentive, giving you the opportunity to increase your earnings on average up to an additional $27,300+ on top of the guaranteed base pay annually. Many of our top performers who consistently meet and exceed their goals earn up to an additional $75,000+ on top of their annual base pay. Experienced and licensed insurance sales professionals with 3+ years working in a competitive call center environment will be considered for higher salary grades - Senior or Lead sales roles, with starting annual base pay of $50,000+.

You'll thrive here if you are: Self-motivated & goal-oriented You set ambitious goals and chase them relentlessly. Customer-focused You build trust and tailor solutions with empathy. Tech-savvy & adaptable You navigate systems with ease and embrace change. Coachable & curious You welcome feedback and seek growth. Accountable & reliable You own your outcomes and show up ready.

If you're driven, competitive and ready to grow, this is the place to do it! Check out a Day in the Life of a Sales Representative!

You'll thrive in this position if you have: Minimum 1 year of experience in a sales environment Proven ability to meet quotas, metrics and goals A drive to work in a fast-paced, high energy environment Desire for a long-term career within the insurance industry Proven ability to take initiative, solve problems, and prioritize tasks Direct sales skills, and the aptitude to influence customers and close the sale Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms Must be eligible to obtain resident/non-resident property and casualty license in all required states

Here's what you will accomplish as a member of our team: Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities Navigate multiple computer systems while seamlessly interacting with the customer

Experience Requirements: P&C/Personal Lines License is not immediately required. Farmers will sponsor and train you for licensing, as you must obtain Property & Casualty license to sell within 90 days of hire within your state of residency Experience in property & casualty insurance sales is preferred Must be eligible to obtain resident/non-resident property and casualty license in all required states Education - High School diploma or equivalent; College degree preferred Minimum of 1 year of Sales experience required; Call Center experience is preferred Direct sales skills, and the aptitude to influence customers and close the sale Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms Strong PC and software skills required

Position Location/Schedule/Pay This is a hybrid position based in Grand Rapids, MI. Candidates who reside in eastern time zone states only and who also possess an active p&c or personal lines license may still be considered and will be fully remote. Office location: 5665 North Kraft Lake Drive, Grand Rapids, MI We will provide you with the technology that you need successfully to connect from home, including laptop & accessories. Work Schedule: Our priority is to our customers, and we work non-traditional hours to match their needs. Candidates hired for this role must be available to work any shifts within the hours below; this will include evenings, Saturdays 1x per month, and some holidays. Shifts are assigned based on business needs. The schedule is non negotiable. Monday-Friday 8am-10:30pm EST Saturday 10am-5:30pm EST Full-time- 40 hours/week; five 8-hour shifts per week Training Hours - Monday-Friday 8:30am-5pm EST Compensation: Starting base + Monthly Incentives. Full benefits package included.

Education Requirements High school diploma or equivalent required (Bachelor's degree preferred) Must be eligible to obtain resident/non-resident property and casualty license in all required states

Benefits Farmers offers a competitive salary commensurate with experience, qualifications and location. Bonus Opportunity (based on Company and Individual Performance) 401(k) Medical Dental Vision Health Savings and Flexible Spending Accounts Life Insurance Paid Time Off Paid Parental Leave Tuition Assistance