Quality Assurance and Data Analyst

Department: Research & Development (R&D) Position Summary We are seeking an analytical and detail-oriented Quality Assurance and Data Analyst to support our Research and Development department. This position plays an important role in analyzing product performance, maintaining accurate ingredient, allergen, and nutritional information, and providing insights that support product development, launches, and menu planning. The ideal candidate has strong analytical skills, experience working with product information, and the ability to manage multiple priorities in a high-volume, multi-location environment. This role works closely with Operations, Quality Assurance, Marketing, Purchasing, and other departments to support product initiatives and operational needs. The position is also responsible for improving reporting processes, maintaining accurate documentation, and identifying opportunities to increase efficiency and support informed business decisions. Key Responsibilities Analyze sales and product performance data to identify trends and support product development and menu planning. Develop sales projections and prepare reports for new, seasonal, and returning products. Manage and maintain accurate ingredient, allergen, and nutritional information, including product labeling and ingredient registers. Research and respond to guest inquiries related to ingredients, allergens, and nutritional information. Maintain product specifications, ingredient documentation, and sample evaluation records. Coordinate seasonal ingredient purchasing, inventory needs, and product launch support. Collaborate with cross-functional teams to support product development and operational initiatives. Identify opportunities to improve reporting tools, data management, and departmental processes. Qualifications 2–4 years of experience in data analysis, business analytics, or a related field, preferably in food manufacturing, food service, or a multi-location restaurant environment. Bachelor's degree in Data Analytics, Business Analytics, Food Science, Nutrition, or a related field; equivalent experience may be considered. Strong Microsoft Excel skills, including formulas, lookups, pivot tables, and analyzing large datasets. Experience with ingredient and allergen management, nutritional labeling, or product documentation. Strong analytical, organizational, and problem-solving skills with excellent attention to detail. Ability to work independently, manage multiple priorities, and communicate effectively across departments. Experience with Power BI, SQL, Restaurant365, or nutritional labeling software is a plus. This is a full-time, on-site position in a collaborative, high-volume environment. The role generally follows an eight-hour work schedule, with flexibility in start and end times based on business needs. Occasional Saturday work and travel to bakery locations may be required. The position involves sitting, standing, walking, reaching, entering refrigerated and freezer areas, and lifting up to 20 pounds. #J-18808-Ljbffr Porto's Bakery & Cafe