Customer Experience Operations Leader
Hill's Pet Nutrition
Hill's Pet Nutrition in Overland Park, KS is seeking a Success Operations Manager to lead a team focused on delivering best-in-class customer experience within the CX Engagement Center. You will drive Quality, Data Analytics, Workforce Management and Training while partnering with digital, sales, and marketing on new initiatives. The role requires 5+ years in customer-facing environments, 2+ years of people/project leadership, and 3+ years in tech/digital improvements including AI, BOTs, and #J-18808-Ljbffr Hill's Pet Nutrition
Vacancy posted more than 2 months ago
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