Phlebotomist 2 - Rheumatology

Job Summary Cool Springs location Performs Phlebotomy with minimal guidance. Responsible for accessioning specimens or patient tissue materials for testing including packaging specimens or tissue materials to be sent out to referring laboratory. Works closely with all laboratory staff, medical staff, and external customers. Performs customer service functions including telephone etiquette and basic troubleshooting and problem resolution. Key Responsibilities Performs patient check-in procedure and updates patient information as necessary in registration system. Places generic manual orders and sends to Specimen Receiving or to the Patient Service Specialist for accessioning. Instructs patients on proper collection of urine, stool, sputum and saliva specimens, and provides appropriate collection supplies. Administers oral solutions for glucose tolerance testing according to established training and identifies the best method for retrieving blood samples and other specimens. Demonstrates Credo behaviors in all interactions including explaining blood draw procedures to patients, answering any questions about the process and assisting patients, co-workers and internal customers as appropriate. Verifies patient identification with two identifiers both before and after venipuncture, labeling tubes immediately following the venipuncture in front of the patient. Maintains specimen integrity by using aseptic technique, following department procedures and obtains blood specimens by performing venipunctures and capillary sticks according to age specific guidelines. Processes specimens to prepare them for laboratory testing, to include centrifuging and aliquoting of blood samples. Packages and stores specimens appropriately for transport using guidance from lab test directories. Takes responsibility for safety checks, supply management and assists with training. Preceptor to students and new hires. Performs other duties as assigned. Technical Capabilities Phlebotomy (Intermediate): Demonstrates mastery of phlebotomy in practical applications of a difficult nature. Specimen Collection (Intermediate): Demonstrates mastery of specimen collection in practical applications of a difficult nature. Quality Assurance (Novice): Provides continuous analysis and evaluation of assignment work processes, constantly striving for improvement. Equipment Maintenance (Novice): Demonstrates proficiency to maintain equipment, ensuring adequate parts inventory. Patient Assessment (Intermediate): Demonstrates mastery of patient assessments in practical applications of a difficult nature. Customer Service (Novice): Demonstrates ability to respond quickly and efficiently to customer service requests. Core Accountabilities Organizational Impact: Performs tasks that are typically routine that may impact team’s performance with occasional guidance. Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. Team Interaction: Provides guidance to entry level co-workers. Core Capabilities Supporting Colleagues: Develops Self and Others: Continuously improves own skills by identifying development opportunities. Builds and Maintains Relationships: Seeks to understand colleagues’ priorities and develop relationships across areas. Communicates Effectively: Opensly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: Serves Others with Compassion: Invests time to understand problems, needs of others and provide excellent service. Solves Complex Problems: Seeks to understand issues, solves routine problems, raises appropriate concerns promptly. Offers Meaningful Advice and Support: Listens carefully to understand issues and provides accurate information and support. Ensures High Quality: Performs Excellent Work: Checks work quality before delivery. Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety. Managing Resources Effectively: Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches. Stewards Organizational Resources: Displays understanding of how personal actions impact departmental resources. Makes Data Driven Decisions: Uses accurate information and good decision making to achieve results on time and without error. Fostering Innovation: Generates New Ideas: Proposes or accepts ideas or initiatives that will impact day-to-day operations. Applies Technology: Absorbs new technology quickly; understands when to utilize appropriate tools and procedures. Adapts to Change: Embraces changes by keeping an open mind to changes and incorporates change instructions into own area of work. Position Qualifications Experience Level: 1 year Education: High School Diploma or GED Equal Opportunity Statement Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled. #J-18808-Ljbffr Dormont Manufacturing Co