Business Controls Analyst

divh2Business Controls Analyst/h2pZippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. Thats why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience./ppHeadquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer competitive pay, stock options, and excellent benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers financial outcomes and tackling the affordable housing crisis through cutting-edge technology and innovative solutions./ph3The Role/h3pThe Business Controls Analyst supports the execution and enforcement of the companys business controls framework governing operational, system, and process changes./ppThis role is responsible for coordinating control activities across the change lifecycle, ensuring that required documentation, reviews, and approvals are completed prior to implementation./ppThe role operates as a control function and does not own business processes, procedures, or decision making. Business teams remain responsible for defining and maintaining their own procedures. This role ensures that required documentation exists, meets defined standards, and aligns with governance requirements before changes are implemented./ppThe position emphasizes coordination, documentation quality, and adherence to established control processes/ph3Core Responsibilities/h3pChange Coordination and Tracking/pulliSupport intake and tracking of business control changes/liliMaintain visibility into change status, approvals, and timelines/liliFollow up with stakeholders to ensure timely progression through required steps/li/ulpDocumentation Review and Standards Enforcement/pulliReview submitted documentation for completeness and adherence to defined standards/liliEnsure required artifacts are present prior to stakeholder review, including:/liulliIntake forms/liliImpact summaries/liliSupporting documentation/li/ulliReturn incomplete or unclear submissions to business owners for revision/li/ulpProcedure and Policy Alignment/pulliConfirm that impacted teams have updated procedures prior to implementation/liliValidate that documentation reflects the intended change at a high level/liliEscalate gaps where procedures are missing, outdated, or inconsistent/li/ulpStakeholder Coordination/pulliCoordinate required reviews across relevant teams such as Compliance, IT, and Operations/liliTrack approvals and ensure all required stakeholders are included/liliDocument approval status and maintain records/li/ulpControl Process Adherence/pulliEnforce no implementation without required approvals standards/liliIdentify and escalate instances of non adherence to control processes/liliSupport consistent use of defined templates and workflows/li/ulpSystem of Record Maintenance/pulliMaintain organized and complete records of all control related activities/liliEnsure documentation is audit ready and centrally accessible/li/ulpIssue Tracking and Escalation/pulliTrack issues identified during the change process/liliFollow up on open items and escalate when needed/liliSupport remediation tracking to closure/li/ulpDecision Authority/pulliCan require completion of documentation before progressing changes/liliCan flag and escalate missing approvals or control gaps/liliCannot approve business decisions, strategy, or procedural content/li/ulpOperating Model/pulliWorks within an established controls framework/liliFocuses on execution and coordination/liliNo direct people management responsibilities/liliPartners with business and functional teams to support compliant change execution/li/ulh3Qualifications/h3ulli3 to 6 years of experience in risk, compliance, operations, audit, or a related function within a regulated or process driven environment/liliExperience supporting process governance, change management, or control related activities/liliFamiliarity with structured workflows, documentation standards, and approval processes/liliStrong attention to detail with the ability to review documentation for completeness and consistency/liliOrganized and able to manage multiple workstreams with clear tracking and follow-up/liliComfortable coordinating across teams and following up with stakeholders to drive timely responses/liliAbility to identify gaps in documentation or process adherence and escalate appropriately/liliClear written and verbal communication skills, especially in documenting and tracking requirements/liliExperience working with systems of record, workflow tools, or compliance tracking systems is preferred/liliExposure to financial services, lending, servicing, or similar regulated operations/liliManufactured housing, specialty finance, or partner-based lending experience is a plus/li/ulh3Important Applicant Information/h3ulliWhile many of our interviews are conducted virtually, all applicants should be prepared to potentially meet in person as part of the process./liliAs a participating employer, we will use E-Verify to confirm employment eligibility./liliPlease note that we are currently only hiring candidates who reside in the following states: Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, and Wisconsin. Applicants that do not reside in the bolded states will be rejected./li/ulh3Total Rewards/h3pAt Zippy, were passionate about creating a workplace where people love to work. We put a lot of heart into building and nurturing a company culture that not only supports our team but also inspires them to do their best work./ppOur benefits and perks are always evolving, but heres what we offer right now:/pullistrongCompetitive Compensation/strong : We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience./lilistrongEquity for All/strong : As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy./lilistrongRemote Work/strong : Enjoy the flexibility of working from home in a dynamic, remote-first environment./lilistrongComprehensive Health Coverage/strong : We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family./lilistrongFlexible Spending Accounts/strong : Take advantage of medical dependent care FSAs to help manage your expenses./lilistrongTraining Licensing Support/strong : We invest in your professional growth with resources for training and licensing./lilistrongPaid Time Off/strong : We offer generous PTOand we encourage you to use it!/lilistrongWellbeing Programs/strong : Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs./lilistrongParental Leave/strong : We provide paid parental leave to support you and your growing family./lilistrongNo Meeting Wednesdays/strong : Enjoy a mid-week break from meetings to focus and recharge./lilistrongVibrant Slack Community/strong : Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more./lilistrongCareer Growth/strong : We believe in promoting from within, offering you opportunities to grow your career with us./li/ulpBeyond the tangible benefits:/pullistrongCore Values/strong : At the heart of everything we do are our core values: Lead with Passion, Own It, Build a Better Way, Results Driven, and The Golden Rule. These values guide our decisions, shape our culture, and inspire us to achieve our best every day./lilistrongJoin a Growing Team/strong : Be part/li/ul/div