Business Systems Analyst

Job Title: Business Systems Analyst

Location: Basking Ridge, NJ – Onsite

Duration: 7 months + extensions

Job Summary

Seeking an experienced Business Systems Analyst to support Veeva eTMF and other Clinical Systems & Records applications. The role will focus on system support, requirements gathering, change controls, UAT, compliance, reporting, and TMF operations.

Must-Have Skills

• 5+ years of Business Systems Analyst experience.

• Strong hands-on experience with Veeva eTMF – configuration, upgrades, and system changes.

• Experience with requirements gathering, business cases, and change controls.

• Experience with system ownership and vendor coordination.

• Strong UAT and system compliance experience.

• Experience creating eTMF reports, dashboards, Job Aids/QRCs, and analyzing TMF metrics.

• Experience managing support tickets, user access, and document metadata.

• Strong communication and stakeholder management skills.

• Pharmaceutical/clinical research or TMF Operations experience preferred.

Key Responsibilities

• Support Veeva eTMF system operations, enhancements, upgrades, and releases.

• Gather requirements and support change controls and system projects.

• Create/execute UAT scripts and evaluate system changes.

• Coordinate with vendors and system owners on releases and updates.

• Support study/document migration and eTMF data integrity.

• Maintain reports, dashboards, and end-user documentation.

• Analyze TMF metrics and manage support tickets and user access requests.

• Support other Clinical Systems & Records applications as needed.