Case Manager

Job Description

Job Description

Mental Health Kokua (MHK) is hiring a Behavioral Health Case Manager in Honolulu, Hawaii to support adults experiencing mental health challenges through community-based services across Oahu. This full-time position focuses on helping individuals build stability, strengthen independence, and access the behavioral health, housing, medical, and community resources needed to support their recovery goals.

As a Case Manager, you will coordinate care, advocate for client needs, and provide recovery-oriented support that empowers individuals to live healthier, more independent lives. This role is ideal for compassionate professionals in Honolulu and throughout Oahu who enjoy relationship-based work and making a meaningful impact within their community.

What You'll Do (Responsibilities)

• Care Coordination: Assess client needs, develop individualized service plans, and coordinate behavioral health, medical, housing, and community resources.
• Client Advocacy: Support individuals in accessing benefits, services, and community-based supports that promote stability, wellness, and independence.
• Recovery-Oriented Support: Utilize person-centered, strength-based, and trauma-informed practices to help individuals achieve their recovery goals.
• Hospital & Transition Support: Provide follow-up services after psychiatric hospitalization and support successful transitions between levels of care.
• Community Collaboration: Partner with healthcare providers, families, landlords, and community organizations to coordinate comprehensive support.
• Client Transportation: Transport clients to appointments and essential services using your personal vehicle as needed.
• Documentation & Compliance: Complete timely assessments, service plans, progress notes, and documentation that meets agency, contract, and billing requirements.
• Team Collaboration: Participate in supervision, case reviews, and interdisciplinary team meetings to ensure high-quality, recovery-focused services.

Case Manager Qualifications

• Preferred: Bachelor's degree in psychology, sociology, social work, human services, or a related behavioral health field.
• Preferred: One and a half (1.5) years or more of case management, human services, behavioral health, or mental health experience; experience working with individuals experiencing co-occurring disorders is a plus.
• Skills: Strong communication, organization, documentation, advocacy, and relationship-building skills.
• Certifications: Current TB clearance, CPR, and First Aid certification (or willingness to obtain).
• Fit for the Role: Comfortable supporting adults with mental health challenges in community-based settings while promoting recovery, stability, and independence.

Requirements & Work Conditions

• Ability to pass a criminal background check and drug/alcohol screening.
• Valid Hawaiʻi driver's license, current vehicle insurance, and safety inspection.
• Ability to use your personal vehicle to transport clients as needed.
• Ability to travel throughout Oahu for client visits, appointments, meetings, and community-based services.
• Ability to lift up to 25 pounds and respond to emergencies as needed.

Benefits of Joining MHK

• Medical & Vision Insurance (UHA or Kaiser)
• Dental Insurance (HDS)
• Supplemental Insurance (Aflac)
• Pet Insurance
• 403(b) Retirement Plan
• Identity Theft & Legal Protection
• Paid Leave & Holiday Pay
• Public Service Loan Forgiveness (PSLF) eligibility

Why Choose Mental Health Kokua?

At Mental Health Kokua, we believe in "Opportunities to Begin Again." Every day, our team helps individuals build stability, strengthen recovery, and develop meaningful connections within their communities.

Behind every success story is someone who provides guidance, encouragement, and support along the way. Apply today and help others begin again with Mental Health Kokua.