Medical Assistant- Family Physicians of Gahanna

Primary Health Care Administrative And Clinical SupportThis position is responsible for providing administrative and clinical support to ensure efficient delivery of primary health care and creating a positive patient experience.Full Time/Benefits EligibleMonday-Friday - 7:30am-4:00pm and 9:30am-6:00pm-rotating shiftsGahanna, OHEssential Functions And Responsibilities:Work closely with the clinical care team to deliver the best care for our patients.Foster a climate allowing for direct communication between the care team, patient/caregiver and appropriate care providers to optimize outcomes.Collaborate with other care team members to address gaps in care (chart prep).Promote and facilitate improved clinical outcomes and patient satisfaction, as well as efficient use of resources.Act as a patient advocate to ensure highest quality of care for our patients.Set-up medical equipment and perform related tests as applicable, administer injections, and perform routine specimen collection and point of care tests.Responsible for vaccine administration as directed.Interview patients regarding medical concerns and obtain medical history.Measure and record vital signs, such as pulse rate, temperature, blood pressure, height and weight in patients' EHR.Responsible for blood draws and specimen processing.Assist in performing routine medical procedures as requested.Prepare patients and treatment rooms for exams. Drape patients with covering and positions instruments and equipment.Review physician orders and lab requests and follows up as needed. Call in prescriptions/order refills as approved and directed.Communicate test results to patients as directed.Assist in patient education with related educational tools, periodicals, flyers, and handouts.Assist with applicable forms and patient paperwork (not limited to processing of referrals, prior authorizations or pre-certifications, etc.).Respond to patient phone calls, as appropriate.Maintain a clean and well-organized work area. Maintain patient confidentiality in alignment with HIPAA regulation.Attend meetings and participate in classroom activities as needed.All other duties as assigned.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education, Licensures & CertificationsRequired: High School diploma or equivalentRequired: Graduate of a Medical Assistant programPreferred: MA certificationGXMO license is preferredKnowledge, Skills & AbilitiesSelf-disciplined, energetic, passionate, and innovativeAbility to communicate clearly and effectively with patients and other external parties in a courteous and friendly mannerAbility to maintain confidentiality at all timesAbility to react calmly and effectively in emergency situationsAbility to interpret, adapt, and apply guidelines and proceduresAbility to communicate clearly and document efficiently in EHRKnowledge in vaccine administration, storage, handling and documentationKnowledge and understanding of medical terminologyKnowledge of patient care and examination proceduresKnowledge of using medical equipment and instruments to administer patient careKnowledge of common safety hazards and precautions to establish a safe work environmentSkill in assisting in a variety of treatments and medications, as directedSkill in taking vital signsSkill in establishing and maintaining effective working relationships with patients, medical staff, and the publicCustomer service skills; social perceptiveness and service orientedExcellent time management skills and ability to multi-task and prioritize workEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.