RMA Operations Lead: Elevate Customer Returns & Uptime
Astreya Partners Inc
Astreya is seeking a Sr. RMA Customer Operations Manager located in Santa Clara, California. This role involves managing RMA cases, ensuring customer satisfaction by meeting SLAs, and optimizing supply allocations. You will work closely with account teams to improve customer experience, analyze data for operational improvements, and maintain effective collaboration with planning and production teams. The ideal candidate will have 7-10+ years of experience in customer service or supply chain management, strong analytical abilities, and excellent communication skills. #J-18808-Ljbffr Astreya
Vacancy posted 4 days ago
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