Office Clerk II

Posting Details

Posting Summary


Job Title
Office Clerk II


Division
Division of Finance & Administration


Department
Facilities Management Department


Work Status
Full Time


Position Category
Staff


FLSA
Non-Exempt


Pay Range
05


Salary Range
$34,936 - $44,500 / year


Fund Source
State Support


Job Summary


Under general supervision, performs complex clerical work requiring the application of varied procedures and specialized methods. May provide guidance and instruction to office clerks and assistants.


Job Duties


1. Respond to incoming calls and/or emails from customers and departmental staff. Maintain contact with internal and external customers related to work order inquiries.


2. Ensure accuracy by looking into the system to make sure that there are no duplicates according to Work Control procedures and the Work Control SOPs (e.g., using capital letters; detailed descriptions including who, what, when, where, and how; requester's name and extension; purchases for material to be added to Work Order; supervisor's and Work Manager's signature)

3. Completes customer requests and work orders using an Enterprise Asset Management (EAM ) system and the department's Standard Operating Procedures; Ability to perform basic system functions such as running basic system queries, entering and approving timecards, etc. Completes or verifies all areas on a Customer Request form or Work Orders/Phases with a full description of the request. Receives and responds to requests generated by email. Tracks progress of customer requests/work orders when applicable.

4. Performs all other duties as assigned.

Requested Minimum Qualifications

Education:
A High School Diploma or GED is required.


Experience:
At least two years in clerical work.

Other: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis, with 30 college credits being equivalent to one year of experience.

Other Preferences for Consideration

Preferences:

• An associate's degree is preferred.
• Four years of clerical work in an academic setting.

Knowledge, Skills & Abilities


General knowledge of office practices, procedures, and equipment; of grammar, spelling and punctuation. Skill in preparing reports; in operating manual and automated office equipment; in performing mathematical computations; in performing routine clerical tasks; in filing documents according to alphabetic and numeric sequences. Ability to plan and independently perform specialized clerical tasks; to understand and interpret department policies and procedures; to communicate effectively both orally and in writing; to follow oral and written instructions; to establish and maintain effective work relationships; to operate personal computers and assigned word processing and spreadsheet software.

Posting Detail Information


Posting Number
ST01632


Number of Vacancies
1


Job Open Date
10/16/2026


Application Review Date

Job Close Date
10/30/2026


Special Instructions to Applicant


Please enter two professional references on the References page of the application.