Director of Service Operations (Solar)

Job Description

Job Description

ACT Power Services was created to provide industry leading services for our clients. As an independent service provider, we avoid conflicts of interest and maintain a complete focus on our clients' needs. We have taken a no-frills approach to developing our organization to ensure our clients are only paying for services that add value. ACT then leverages a world-class team, state of the art technology, and best-in-class operating practices to ensure every facility is operated in a manner that maximizes production, preserves compliance, and ensures the safety of our personnel and communities. Our vision is to reshape the industry's benchmark for renewable operations and create the next generation of O&M provider.

The Director of Array Optimization (AOT) is a senior leadership role responsible for the strategic direction, operational performance, and growth of ACT Power Services' Array Optimization Team. This position oversees array-level corrective maintenance, performance restoration activities, and special projects across the company portfolio while maintaining responsibility for customer satisfaction, workforce development, and financial performance.

Duties/Responsibilities:

Strategic Leadership & Program Management

• Provide strategic leadership and direction for the Array Optimization Team
• Develop annual operational objectives, growth strategies, and performance initiatives
• Establish operational standards, best practices, and performance metrics

Operational Excellence

• Oversee planning, scheduling, and execution of array-level projects
• Direct multiple field crews operating across multiple states
• Ensure accurate CMMS utilization and reporting standards

Team Development & Leadership

• Recruit, develop, and retain high-performing personnel
• Provide coaching, mentorship, and succession planning

Client & Stakeholder Management

• Serve as executive point of contact for major customers
• Lead customer reviews and operational performance meetings

Financial & Business Management

• Support budgeting, forecasting, and resource planning
• Identify opportunities to improve margins and productivity

Required Skills/Abilities:

• 10+ years of progressive utility-scale solar leadership experience
• 5+ years managing multi-state field operations
• Extensive knowledge of PV systems, NEC requirements, and solar O&M practices
• FAA Part 107 preferred
• OSHA 30-Hour preferred
• NFPA 70E preferred
• Ability to travel up to 30%

Physical Requirements:

• Work is performed both in a reporting setting and outdoors at various project sites across all weather conditions
• Must be able to comply with all safety standards and procedures; PPE is required in all field environments
• Must have the ability to sit, stoop, kneel, bend, stand, or walk for extended periods
• Must be able to lift, push, or pull up to 50 pounds on an occasional basis
• Valid driver's license required; travel to project sites required, including overnight stays

Benefits:

• 401(k) with employer match
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account
• Health Savings Account
• Short-term and Long-term disability
• Critical illness
• Paid Time Off
• Parental Leave
• Paid Holidays
• Employee assistance program
• Life insurance
• Opportunities for advancement
• Training and Development
• Legal and Identity Theft

ACT Power Services does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies.