Treatment Coordinator

300 West Boyd Dr, United States | Posted on 09/07/2026 Join a Practice Where Patients Have Been Coming Back for Generations Allen Dental Center has been a trusted part of the Allen community since 1967, over 57 years of exceptional care that patients don't just appreciate, they're loyal to. Our patients drive over an hour to see us. They've been with us for 20, 29 years. They bring their kids, their grandkids. That kind of loyalty is built by a team that genuinely cares and it starts at the front desk. We're a four-doctor, full-scope practice offering family dentistry, implants, Invisalign, cosmetic care, sedation, sleep apnea treatment, and same-day emergency appointments. We're growing and looking for an experienced Dental Treatment Coordinator who takes as much pride in this practice as we do. What You'll Own Present treatment plans and guide patients through their options with clarity and confidence Build trusted patient relationships that support case acceptance Schedule appointments and manage an efficient, productive provider schedule Verify insurance benefits and deliver accurate, easy-to-understand breakdowns Collect patient balances and support financial arrangements (in-house options, CareCredit) Follow up on unscheduled treatment to keep the schedule full Submit insurance claims, pre-determinations, and supporting documentation Review and interpret EOBs and follow up on outstanding claims Coordinate specialty referrals and maintain accurate patient records Run EOD and EOM reports Keep the reception area polished, professional, and welcoming Requirements What We're Looking For Minimum 3 years of dental front office experience is required Minimum 1 year of treatment coordination experience is required Confident presenting treatment plans and leading patient financial conversations Strong knowledge of PPO insurance, EOBs, and claims but you lead with the patient, not the paperwork Open Dental experience preferred (not required we'll train the right person) Warm, professional communicator Highly organized, detail-oriented, and reliable Team-oriented with a natural leadership presence What We Offer Competitive pay based on experience Bonus opportunities Medical, dental, and vision insurance 401(k) with company match Life insurance Paid time off (PTO) most major holidays included A tenured, stable, community-beloved practice where your work is seen and valued #J-18808-Ljbffr Zohorecruit