Release Technician / Engineer
Georgia IT Inc
Release Technician / Engineer
Location remote ok
Timings - Sunday to Thursday - 8:00 pm PST to 5:00 am PST
Duration 6 months
Activities in Scope for Release & Deployment Support Simphony 18.2 Upgrade Support Activities
- Nightly Deployment Validation North America/Canada Company Owned Stores
- Monitoring of Deployments Using Marimba and Perform Remediation Based on SOPs
- Support Software Deployments Overnight
- Triage Failures and Verify That Endpoints Have Successfully Installed the Software Based on Compliance Report Before Store Opening on Following Day
- Troubleshoot Deployment Failure Issues Through SOPs with By Calling the Stores to Resolve the Issue as Required
- Communicate Issue Resolution to Release and Deployment Teams
- Perform Maintenance and System Configuration Support for the Endpoints That Are Part of Deployment
- Release/Deployment Resources Supports Calling Store Using AWS Connect or Any Other Tool to Fix Any Ongoing Release/Deployment Related Issues
Vacancy posted 2 days ago
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