Warehouse Associate/Customer Service

Description

What makes Best Tile a great employer:

Family-run since 1956, Best Tile is a retail employer without the retail hours. Our employees make the difference, and we are committed to offering a robust benefits package that includes:

• Medical, dental, life, & disability insurance (with opportunity to purchase additional)
• Health Savings and 401(k) accounts with company match
• Paid time off, including paid holidays
• Leave of absence program

Starting pay: $23-25/hr based on experience.

To learn more about our history and who we are, click here.

About Best Tile:

Since 1956, our customers have relied on Best Tile for beautiful products, inspired professional design, expert technical advice, and superior customer service. Today, Best Tile is the largest independent distributor of tile and natural stone on the East Coast

This position is much more than the average warehouse position. Our warehouse team is highly skilled and responsible for multiple business functions including customer service and sales. The warehouse customer service role will need to become versed in our product offering, eventually offering technical advice and product recommendations to tile contractors and DIY customers. This is a high paced customer facing environment where multitasking with a positive attitude is key. We pride ourselves on having the highest quality employees in the industry. There is an opportunity to move up and/or advance your career.

At Best Tile this position involves responsibility for general warehouse and sales tasks such as:

• Making deliveries- Includes driving a box truck, loading and unloading the vehicle, and working with customers to ensure their orders are deliverd on time safely
• Receiving and shipping large complex orders
• Material handling
• Taking, processing & picking orders
• Inventory control
• Maintain and increase sales to contractor/builder customers
• Answering telephones
• Assisting with a variety of customers
• Becoming proficient with our tile products and installation techniques

Essential To Your Success:

• Customer orientation
• Self Motivated to learn our products
• Detail orientation
• Proven communication skills
• Excellent problem-solving skills
• Excellent computer skills
• Multi-tasking skills
• Ability to meet the very physical demands of the position
• Tile installation experience is a plus
• Warehouse experience is a plus
• Leadership / Management experience is a plus

Our ongoing dedication to outstanding quality and service remains the hallmark of our organization's success.

Requirements

• 1-2 years material handling experience, focusing on customer service and contractor sales.
• Forklift certification is strongly preferred; we will train and certify the ideal candidate.
• Willingness to work a flexible schedule, which may include evenings and weekends.
• Possession of a current and valid driver's license.
• Strong basic math skills.
• Ability to pass a post-offer employment screening, which includes drug testing, physical capacity testing, and a background check.
• A valid driver's license

Consider joining Best Tile and APPLY NOW!

The Company is committed to ensuring a safe, healthy, and efficient working environment for our employees. To support this commitment, all offers for employment are conditioned upon clear results of a drug screening, a physical capacity screening, and background check. These programs balance our respect for individuals with federal/state law and the need to maintain a safe working environment.