Programming Assistant Manager

Redwood Credit Union is seeking a Programming Assistant Manager who will lead and manage a software development team to achieve company goals and initiatives. This is a player-coach role that works side by side with project teams to develop software and implement features.

Key Responsibilities

Management:

o Evaluate, coach, develop and motivate the programming team.
o Work with the Programming Manager to recruit, hire, and coach staff.
o Serve as interim leader in the absence of the Programming Manager in providing leadership and direction for the department.
o Work with the Programming Manager to develop and review software development standards and ensure adherence by team members.
o Prioritize and document programming efforts and technical issues.
o Communicate with IT and Business stakeholders about requirements, status, issues, and opportunities.
o Work with the Programming Manager to manage 3rd party vendors providing support, development, analysis, and consulting for projects.

Development, Analysis, and Support:

o Participate in project teams and provide programming and system analysis support.
o Serve as a technical resource to RCU Departments in defining technical requirements for business solutions.
o Supply technical support for issues relating to applications.
o Make recommendations and provide leadership and IT analysis in solving business problems.
o Lead and execute complex IT projects, conversions, and cutovers upholding Credit Union uptime standards.
o Provide feedback and direction to the programming staff to ensure project completion and quality service standards are met.
o Draft technology plans and requirements for business needs.

IT Development and Security:

o Ensure proper security of all data housed in systems is being sent from and received by RCU staff to outside partners.
o Evaluate new technologies relating to core business functions and recommend courses of action.
o Respond to audit items and remediate outstanding concerns.
o Employ project management tools and methodologies in completion of programming projects and initiatives.

Other functions:

o Develop staff on technological knowledge and understanding.
o Participate in Credit Union functions, community events, community volunteer boards and associations.

Join us and discover why you'll love working at Redwood Credit Union!

ABOUT REDWOOD CREDIT UNION (RCU):

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all. 

Why work for Redwood Credit Union?

•21st largest credit union in the U.S. and the largest financial institution based in the North Bay

• Recognized by Newsweek as one of "America's Best Credit Unions 2026"

• Awarded a 5-Star Bauer Rating

• Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2026"

• Top Corporate Philanthropists (#24) - San Francisco Business Times

• Voted Best Places to Work in the North Bay 21 years in a row

• World-class Employee Engagement scores

• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

• Industry leading Net Promoter Scores across the U.S.