Security Officer Patrol Rounds

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Mobile Rounds in Westfield, MA , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer in a busy retail location, you will monitor and patrol assigned areas, remain visible to help to deter security-related incidents, and support access awareness while delivering great customer service and communication. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity come first as you help create a welcoming environment for shoppers and staff.

Position Type: Full Time

Pay Rate: $17.50 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to visitors, customers, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a retail location.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting observed activity and communicating with site contacts when needed.
• Conduct regular and random patrols throughout the store, entry points, parking areas, and perimeter to help to deter unwanted activity and identify unusual conditions.
• Monitor access to designated areas and report suspicious behavior, policy violations, and/or maintenance concerns that could impact daily operations.
• Support loss prevention awareness by observing customer and employee activity, reporting concerns, and assisting with security-related response procedures as directed by site policy.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Customer service experience is preferred.
• A guard card and/or license is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: