Concessions Supervisor, Hencraft

The opportunityDelaware North's Patina Group is hiring part-time Concessions Supervisors to join our team at Hencraft inBoston, Massachusetts. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service. If you want to join a team that supports each other, works with purpose, and grows together, apply now.Pay $25.00 - $27.00 / hourInformation on our comprehensive benefits package can be found at we offerWe care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:Weekly payTraining and development opportunitiesEmployee discountsFlexible work schedulesWhat will you do?Supervise daily front-of-house and back-of-house operations, ensuring efficient service and food qualityPrepare, cook, and assemble menu items according to recipe and presentation standardsDeliver exceptional customer service and resolve guest concerns in a professional mannerTrain, coach, and support team members while fostering a positive, team-oriented work environmentOperate and oversee cash handling procedures, POS transactions, balancing drawers, and ensuring accuracy of sales reportingMaintain food safety, sanitation, and cleanliness standards in accordance with company and regulatory requirementsAssist with inventory control, product rotation, opening/closing procedures, and shift executionLead by example in a fast-paced environment while promoting a culture of hospitality, quality, and accountabilityMore about youExperience working in a restaurant requiredMinimum of 2 years' of supervisory experience preferredMust be able to implement rules and direct employeesAbility to anticipate and fulfill guest needs while thriving in a fast-paced environmentPhysical requirementsConstant standing, walking, bending, reaching, and repetitive motionsAbility to lift stock up to 50 pounds occasionallyMay be required to work outdoors or in variable temperatures depending on the seasonShift detailsDaysMaking sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.EveningsHolidaysM-FWeekendsWho we areDelaware North is a leader in food service management, operating some of the busiest and most famous kitchens in the world. This is no exception when it comes to serving up exquisite cuisines and unforgettable dining experiences in the Boston Hub area including locations such as Banners Kitchen & Tap, Momosan, and the Boston Hub Food Hall.Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. xhqgsiq Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $25.00 - $27.00 / hour