General Manager

An OG of the modern Denver dining scene, Root Down's farm-centric menu features eclectic, globally-influenced seasonal cuisine, with a focus on organic and locally-sourced ingredients. Perfect for a bite in the neighborhood or a signature dining experience, our space is both cozy and sophisticated, with vintage touches and a large, 4-season patio with views of the Denver skyline.

• We offer a competitive benefits package to support you both in and out of work:
• Medical, Dental, and Vision insurance (eligible after 60 days)
• Life insurance
• 401(k) with a 4% safe harbor match (eligible after 1 year)
• JOON wellness benefit
• ESOP (Employee Stock Ownership Plan) with share vesting based on tenure (see below)
• Paid leave and Sick Leave
• Employee discount
• Family meal provided during shifts

• Reports directly to the Operations Team and Ownership
• Works closely with the AGM and broader management team to oversee daily operations and strategic initiatives
• Typical schedule consists of 5 days / approximately 50 hours per week
• Manager schedules include a mix of opening, closing, and peak-volume support shifts
• Administrative time is built into the schedule for planning, communication, coaching, and operational follow-through
• Ownership and operations leadership remain actively involved in the day-to-day life of the restaurant, fostering a collaborative and highly engaged leadership environment

• Championing the growth, awareness, and long-term success of our ESOP
• Upholding our non-negotiables with consistency and integrity
• Leading with accountability, emotional intelligence, and decisiveness
• Building strong professional relationships while fostering trust, respect, and growth within the team
• Coaching and developing employees and managers at every level of the organization
• Creating a culture of ownership, feedback, and continuous improvement
• Receiving criticism - from guests, peers, ownership, and staff - with maturity, curiosity, and accountability
• Acting as an ambassador for Root Down and Edible Beats both inside and outside the restaurant

• Overseeing all opening and closing systems and procedures
• Maintaining adherence to all health, labor, alcohol, and safety regulations
• Conducting regular walkthroughs to ensure cleanliness, functionality, and attention to detail throughout the space
• Ensuring all supplies, equipment, and operational tools are in place and functioning properly
• Providing real-time coaching, support, and accountability to FOH staff
• Maintaining strong communication with culinary and beverage leadership
• Leading service through floor presence, awareness, and hospitality instincts
• Supporting hosts, expos, servers, bartenders, and support staff throughout service
• Anticipating and troubleshooting operational challenges before they escalate
• Personally engaging with guests to elevate experiences and resolve concerns with empathy and confidence

• Leading regular communication with ownership, operations, HR, and management teams
• Identifying opportunities to improve service, culture, systems, and financial performance
• Overseeing performance management, coaching, reviews, and disciplinary processes
• Participating in hiring, onboarding, and termination decisions for FOH staff
• Monitoring financial procedures including cash handling, tip distribution, end-of-day reporting, and POS integrity
• Maintaining operational fluency across all major systems including:
  • R365
  • OpenTable
  • SpotOn / Teamwork
  • Paylocity
  • UberEats
  • ShiftNotes
  • Google Workspace
• Tracking and analyzing labor, sales trends, revenue opportunities, and cost controls
• Maintaining consistent documentation of guest issues, maintenance needs, staff performance, and operational concerns
• Leading and contributing to pre-shift meetings with intention and clarity
• Taking ownership of department-specific projects and operational priorities based on strengths and business needs

• Participating in financial reviews and operational strategy discussions
• Developing fluency in P&L performance, labor management, and cost analysis
• Building strong working relationships with Operations, HR, Marketing, Maintenance, Tech, and Administrative teams
• Contributing to the long-term evolution and sustainability of the Edible Beats organization