Account Manager/Proactive Inside Sales

Overview Job title: Account Manager/Proactive Inside Sales Job ID: 202564080005 Department: Virginia - Greentech Renewables Location: VA-Richmond Responsibilities Proactive client account management: Account Manager/Proactive Inside Sales will be assigned specific customer accounts and will be accountable for those clients having a consistently positive experience. Processing orders. Quoting and consulting on technology specs. Help our clients migrate and modernize continuously. Drive client spec. Make site visits to intimately understand our clients’ business and educate them on our ways to improve their business with technology. Answer phones, take walk-ins, and answer client emails. Build and work a strategic business plan. Support our team’s growth and find new ways to creatively service our clients. Qualifications Minimum Qualifications: Previous customer service and/or administrative experience in retail, hospitality, restaurant, etc. (office experience may be considered as well) Computer proficiency is required Demonstrated ability to provide high level of customer service and handle multiple priorities at once Stellar multitasking and prioritizing ability, as well as a strong sense of urgency Excellent communication skills, both written and verbal Be organized and possess strong problem-solving skills Must show initiative, self-motivation, perseverance Mechanical or industry interests is recommended Preferred Qualifications Bachelor's degree or associates degree in relevant field OR 2 years industry experience Working Conditions Working conditions vary and will include warehouse, office, and external environments. Activities will include lifting, sorting, standing, possible extreme heat/cold conditions. Office work may include sitting for extended periods. May include some travel – both by car and by air Manufacturing client facilities may have hazards or dirty conditions. Supervisory Responsibilities No Essential Job Functions Proactive client account management: Account Manager/Proactive Inside Sales will be assigned specific customer accounts and will be accountable for those clients having a consistently positive experience. Processing orders. Quoting and consulting on technology specs. Help our clients migrate and modernize continuously. Drive client spec. Make site visits to intimately understand our clients’ business and educate them our ways to improve their business with technology. Answer phones, take walk-ins, and answer client emails. Build and work a strategic business plan. Support our team’s growth and find new ways to creatively service our clients. CED is an Equal Opportunity Employer - Disability | Veteran Compensation and Benefits Compensation Range: The compensation range for this position is $50000 to $80000 annually. Other Compensation: The following additional compensation may be applicable for this position: Bonus Profit Sharing Benefits Insurance - Medical, Dental, Vision Care for full-time positions Life Insurance 401(k) Paid Sick Leave Paid Holidays Paid Vacation Health Savings Account (HSA) and matching Dependent Care Flexible Spending Account (FSA) Teledoc Paid Pregnancy & New Parent Leave #J-18808-Ljbffr