Support Specialist

Splashwire

Job Description

Splashwire is seeking a Support Specialist to join our team HeadQuartered in Mechanicsburg, PA. Splashwire has been in business for 25 years focused on servicing clients across the Mid-Atlantic Region through consultative IT Services and Executive Leadership. Our mission is to simplify technology, deliver client experience, lead with our capability and live our brand to its fullest. The Splashwire team is looking for dedicated technology professionals serious about growing to his or her full potential as Splashwire offers increased training and diversity of experience. Splashwire is in search of seasoned, professional, self-driven technologist to join our team to meet demand as our portfolio of technologies and clients continue to grow.

You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Assist with Help Desk Triage Board prioritizing tickets and providing customer response
Provide technical assistance with computer hardware and software
Resolve issues for clients remotely from our support center as well as at client locations
Recommend hardware and software improvements
Track customer issues and resolutions to completion
Maintain detailed documentation of client service requests, assets and inventory
Document maintenance for all computer systems and end user environment
Staging and building of equipment for client projects
Travel locally daily to client sites primarily in Central PA but can go beyond
Document your time as we are a billing service company
Work 45 hours / week and maintain a minimum of 75% billable utilization

Qualifications:

Previous experience in help desk, consulting, or other IT related fields
Strong Microsoft 365 skills
Ability to travel 50% of the time with a focus on Cumberland and Franklin Counties.
Ability to build rapport with clients and manage the client relationship
Ability to prioritize and multitask across client base
Positive and professional demeanor including business casual dress
Excellent written and verbal communication skills
A+ Certifications preferred

\nCompany Description

Splashwire is a trusted IT consulting and solutions company dedicated to making technology seamless and secure. We lead our clients with experienced vCIO’s, delivering expert IT support, managed services, resilient cloud solutions, and robust cybersecurity to keep your business protected and running efficiently.

Company Description

Apply

Vacancy posted 10 days ago

Similar jobs that could be interesting for youBased on the Support Specialist in Mechanicsburg, PA vacancy

Senior System Support Specialist
Your IT Future, DeliveredSenior System support specialistWith a global team of 6000+ IT professionals, DHL IT Services connects people... ...expanding. No matter your level of Senior System support specialist proficiency, you can always grow within our diverse environment...
Suggested
Deutsche Post DHL
Mechanicsburg, PA
3 days ago
Behavioral Support Specialist
$25 - $35 per hour
...community through volunteer work, community activities and building a support system. Our core values are Community, Compassion, and... ...founded in October 2010 Job Summary: The Behavioral Health Specialist (BSS) reporting to the BSS Clinical Supervisor. The role of a...
Suggested
Hourly pay
Flexible hours
FOCUS BEHAVIORAL HEALTH INC
Mechanicsburg, PA
4 days ago
IT Support Specialist
...Overview Opportunity: IT Support Specialist Provide technical support via remote control, telephone, and desk-side support. Manage incoming technical issues and service requests via our ticketing system, contribute to technical knowledge base, and work with department...
Suggested
Internship
Remote work
Weekend work
Afternoon shift
Whiteface Lodge
Camp Hill, PA
3 days ago
System Support Specialist
...System Support Specialist Position Details: Job Title: System Support Specialist Location: Harrisburg, PA Duration: 6+ months Job Description: Provide workstation, laptop, and Mac support; including deployment, configuration, and troubleshooting. *...
Suggested
Local area
Remote work
vTech Solution
Harrisburg, PA
3 days ago
Support Lead Part Time
$11.5 per hour
...which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures...
Suggested
Hourly pay
Part time
Local area
Flexible hours
Night shift
Weekend work
Afternoon shift
Five Below
Camp Hill, PA
2 days ago
Education Support Specialist
...generous childcare discount, and a 401K plus employer match. Your professional development is prioritized! We will train you and support you in building a career in early childhood education. We pride ourselves on promoting from within so you can grow your teaching...
Full time
Part time
Relocation package
Weekend work
The Goddard School of Enola, PA
Enola, PA
12 days ago
Seasonal Delivery Specialist / Warehouse Associate
$23 per hour
...Job Description Seasonal Cover Driver (with Warehouse Support) \n Become a key part of our UPS team in a dynamic combo role, with a strong focus on driving! At this time of year, you’ll primarily serve as a  Seasonal Cover Driver making $23/hour , stepping in to...
Weekly pay
Seasonal work
Monday to Friday
Shift work
United Parcel Service
Camp Hill, PA
14 days ago
IT Support Specialist
...Facility Transformation, Program and Project Management, Enterprise Support and Consulting, and Advanced Analytics, we empower... ...our clients. Job Overview We are seeking an IT Support Specialist to join our team. You will deliver comprehensive IT customer...
Unity Technologies
New Cumberland, PA
4 days ago
IT Support Specialist
...IT Support Specialist Location: Quincy, MA Type of role: Contract to Hire Keys: Upgrading Windows machines to 25H2 that may be stuck and have not upgraded automatically (partition size issues, etc.) Security vulnerability patching Application upgrades...
Contract work
Local area
E-Solutions
Harrisburg, PA
4 days ago
Behavior Support Specialist, Part-Time
$28.4 - $45.39 per hour
...to lead fulfilling and productive lives and is expanding to serve more students. \n MHS is seeking a Part-Time Behavior Support Specialists (BSS (I-II) to provide comprehensive behavior support services to elementary school students and staff. This role offers structured...
Hourly pay
Part time
Summer work
Work at office
Flexible hours
Afternoon shift
Milton Hershey School
Harrisburg, PA
12 days ago
sales support specialist
...provides local customer service and sales, covering Pennsylvania, Northern West Virginia & Western Maryland. Job Summary The Support Specialist Reports Directly to the Sales Manager . A successful candidate will provide training and support on various types of Trimble...
For contractors
Work at office
Local area
Cleveland Brothers
Harrisburg, PA
4 days ago
Sales Support Specialist
...Sales Support Specialist This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL. D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients...
Work at office
Work from home
D&H Distributing
Harrisburg, PA
2 days ago
Education Support Specialist
...a generous childcare discount, and a 401K plus employer match. Your professional development is prioritized! We will train you and support you in building a career in early childhood education. We pride ourselves on promoting from within so you can grow your teaching career...
Full time
Part time
Relocation package
Weekend work
The Goddard School
Enola, PA
5 days ago
Jr. IT Support Specialist
$47k - $50k
...Role WebFX is seeking an entry-level candidate for our IT Support team! Our ideal candidate has a bachelor's degree (or will... ...career growth Potential Promotional Path for Jr. IT Support Specialist: IT Specialist IT Analyst IT Consultant Lead IT Consultant...
Full time
Part time
Work experience placement
Summer work
Casual work
Summer internship
Work at office
Local area
Flexible hours
WebFX
Harrisburg, PA
a month ago
Parts Specialist
...commercial refrigeration, HVAC, and food service equipment in restaurants, schools, hospitals, and nursing homes. Our Parts Specialist supports 7 branches in York, Lancaster, Williamsport, Allentown, Altoona, Scranton and Harrisburg, where the position is based.Responsibilities...
Hourly pay
Temporary work
Part time
Performance Team
Camp Hill, PA
2 days ago
Receiving Specialist Part Time
...Receiving Specialist Part TimeJob Category: Store OperationsStore 003 Mechanicsburg, PA 5800 Carlisle Pike Mechanicsburg, PA 17050, USAJoin... ...s Core ValuesBe a team player - Associates are expected to be supportive and work together.Be caring - How do I treat others with...
Part time
Weekend work
Afternoon shift
Ollie's Bargain Outlet, Inc.
Mechanicsburg, PA
3 days ago
Field Trainer Diagnostic Support Specialist
...transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service... ...mission. Position Summary: As a Field Trainer, Support Specialist you will be required to travel throughout our Fleet Maintenance...
Temporary work
Apprenticeship
Remote work
Flexible hours
A. Duie Pyle, Inc
Camp Hill, PA
12 days ago
Video Production Specialist
...Position: Video Production Specialist Location: 4600 Westport Drive, Mechanicsburg, PA 17055 Schedule: Monday-Friday, 8:00AM-... ...Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong...
Full time
Temporary work
Local area
Monday to Friday
West Shore
Mechanicsburg, PA
10 hours ago
Behavioral Specialist
$55k
...national non-profit agency providing services to individuals with disabilities in 11 states. We are now hiring a Behavioral Specialist to provide support in Camp Hill, PA . The Behavioral Specialist uses best practices and technology within a community-based setting to...
Local area
Immediate start
Flexible hours
Community Options
Camp Hill, PA
1 day ago
Pet Nutrition Specialist
...Pet Nutrition Specialist Part-time Company Description CROSSMARK Job Description My name is Michelle Welsh and I am a Corporate Recruiter with CROSSMARK. I'm working to fill a part-time permanent position as Pet Nutritionist promoting pet products and supplies...
Weekly pay
Permanent employment
Part time
Local area
Shift work
Weekend work
CROSSMARK
Mechanicsburg, PA
3 days ago
Community Relations Specialist
...Community & Public Relations Specialist Location: Mechanicsburg, PA Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time) West Shore... ...Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong...
Full time
Temporary work
Local area
Monday to Friday
West Shore
Mechanicsburg, PA
1 day ago
Delivery Specialist
...Delivery SpecialistThe Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.Bilingual...
Local area
Immediate start
Flexible hours
O'Reilly Auto Parts
Mechanicsburg, PA
2 days ago
Asset Protection Specialist
...Asset Protection Specialist Position Purpose: The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They...
Phenom People
Mechanicsburg, PA
3 days ago
Asset Protection Specialist
...Job Description Position Purpose: The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools...
Local area
Home Depot
Mechanicsburg, PA
1 day ago
Delivery Specialist - Hub
Deliver parts and/or products to O'Reilly stores and DC in a safe and efficient manner. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Drive company vehicle to deliver parts and products to stores and/or distribution center. Must have legal...
Local area
Immediate start
Flexible hours
O'Reilly Auto Parts
Mechanicsburg, PA
1 day ago
Information Assurance Specialist
...team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.... ...Seneca Technologies is hiring for an Information Assurance Specialist . The Information Assurance Specialist II provides cybersecurity...
Full time
For contractors
Remote work
Flexible hours
Seneca Holdings LLC
Mechanicsburg, PA
4 days ago
Parts Specialist
...The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS...
Local area
Flexible hours
O'Reilly Auto Parts
Mechanicsburg, PA
1 day ago
Vulnerability Management Specialist
...Description Enterprise Horizon is seeking a Vulnerability Management Specialist to join our team. This position plays a critical role in... ...with DoD cybersecurity directives, protecting networks, and supporting the Risk Management Framework (RMF) process. Location :...
Full time
Temporary work
Local area
Remote work
Enterprise Horizon Consulting Group
Mechanicsburg, PA
12 hours ago
Specialist Lead, Government Client Contracts Management (DSJ)
$84.3k - $155.4k
...Acquisition Regulations, and commercial contracting principles. Supports the execution of all facets of the contract life cycle.... ...historical information and documentation. Work you'll do As a Specialist Lead, Government Client Contracts Management on the Enterprise...
Contract work
Deloitte
Mechanicsburg, PA
2 days ago
Specialist Lead, Pursuit Strategy (Health Designer)
$88.6k - $147.6k
...accuracy and timely completion of tasks. The Team Our Federal Health team is a collaborative group of professionals dedicated to supporting Deloitte’s internal operations and strategic initiatives. Our team values diverse perspectives, continuous learning, and a supportive...
Shift work
Deloitte
Mechanicsburg, PA
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Support Specialist. Be the first to apply!