Xfinity Retail Sales Consultant

Job Summary $22.25 + Hourly ($14.55 base/hr + $1330/mo. Targeted Commission) What you will be doing: Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations. Providing outstanding customer service with all customer interactions. Helping customers interpret and clarify their account statements and pay their bills in the store. Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests. Acting as a brand ambassador to promote Comcast/Xfinity products. Providing expert-level understanding and passion around technology, especially around Comcast products and services. Maintaining detailed sales product knowledge, including competitive information. Meeting goals and metrics. Contributing to a fun and competitive environment; connecting products and services to customers’ everyday lifestyles. What you will need to have: High School Diploma or equivalent. Generally requires 2-5 years related experience; preference for consumer electronics or wireless retail sales experience. Ability to work full time on a flexible schedule, including evenings, weekends, holidays, and variable schedules. Regular, consistent, and punctual attendance. Ability to carry and/or lift 25-pound boxes and stand/move around the store constantly. Perks and benefits: Medical, Dental, and Vision coverage. Comcast Xfinity courtesy services & employee discounts. Discount tickets to Universal Resorts. Paid parental leave. Tuition reimbursement. Paid time off. 401(k) savings plan with up to 6% dollar‑to‑dollar matching. Many additional benefits. Employees at all levels are expected to: Understand and apply Comcast Operating Principles as guidelines for work. Own the customer experience—put customers first and provide seamless digital options. Be enthusiastic learners and advocates of our technology, products, and services. Win as a team—work together and remain open to new ideas. Participate in the Net Promoter System; join huddles, make callbacks, and help elevate opportunities for improvement. Drive results and growth. Support a culture of inclusion in work and leadership. Do what’s right for fellow employees, customers, investors, and communities. Disclaimer This information indicates the general nature and level of work performed by employees in this role. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications. Skills Customer‑Focused; Workplace Organization; Persuasion; Technical Knowledge; Teamwork; Self‑Motivation; Communication; Resilience; Critical Thinking; Problem Solving; Professional Integrity. Salary Base Pay: $14.55 per hour. Targeted Commission: $1,330 per month. Total Target Compensation: $22.24 per hour. Education High School Diploma or GED. Certifications (if applicable) Not required. Relevant Work Experience 2-5 years. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. #J-18808-Ljbffr