Student Recruiting Manager

Position Purpose:

The Student Recruiting Manager plays a crucial role in the recruitment and enrollment processes of prospective students for Charis Bible College. This position requires a deep understanding of the college's mission, values, and educational programs while also having effective communication and relationship-building skills. This role has the opportunity to coach, mentor, inspire, and build up a team of Recruiting Specialists to assist prospective Charis Bible College students with a spirit of excellence, professionalism, and proficiency. This position is responsible for researching new avenues to recruit students and is focused on recruiting students to all Charis programs and campuses, increasing enrollment. This position will collaborate with other teams in the Ministry that work with potential students from application to graduation.


Essential Duties:

• Manage and continually refine a comprehensive recruiting program for Charis Bible College across the Woodland Park Campus, United States Extension Campuses, and Online Campus.
• Build and lead a systematic follow-up program for all inquiries generated by Charis Marketing and internal recruiting efforts, with a focus on converting inquiries into student applications.
• Partner closely with Charis Marketing, Admissions, and other internal departments to develop audience-specific marketing plans, recruiting materials, messaging, and handoffs so prospects receive the right next step at the right time.
• Define and enforce contact standards, including speed-to-lead, call/text/email cadence, and minimum touchpoints by lead stage, and build segmented journeys for key audiences.
• Set, track, and manage conversion targets by campus type, inquiry source, and team member; monitor performance and regularly report to the Director of Enrollment.
• Run weekly funnel review rhythms to diagnose drop-off points, test improvements (scripts, timing, cadence, messaging), and document what's working.
• Forecast recruiting volume by season and build surge plans and staffing coverage for phones, outbound, tours, and events; coordinate peak-period readiness and handoff SLAs with Admissions, Registrar, Bursar, and Student Success.
• Develop and manage an annual recruiting travel plan aligned with enrollment goals, including routing, scheduling, budget constraints, travel guidelines, and approval processes.
• Set clear internal department goals and lead the team to achieve applicant numbers aligned with Charis Bible College leadership objectives.
• Manage and equip a front-facing, inbound-call priority phone team of Student Recruiting Specialists who handle all inbound calls to the Charis Bible College main phone line.
• Manage and equip the Student Recruiting Team to execute outbound calling and outreach to prospective students and inquiries, helping them take their next steps toward Charis Bible College.
• Coach, motivate, and develop the Student Recruiting Team for excellent interactions with prospective students, strengthening key skillsets such as conversational proficiency, system competence, record keeping, and consistent next-step encouragement, along with day-to-day operational excellence.
• Develop and execute a quality assurance program, including call listening and documentation review, and provide regular feedback, training, and coaching to Specialists.
• Build and maintain training manuals, call flows, scripting, documentation standards, and quality control processes; execute policies and procedures consistently so every prospective student receives an excellent experience.
• Maintain industry-standard knowledge of recruiting best practices and tailor them to the identity of Charis Bible College to ensure workflows and training remain aligned and effective.
• Lead and train the Student Recruiting Team to conduct tours, open houses, and other recruiting events for prospective students.
• Create hiring and training timelines so new specialists are ramped before peak seasons, including cross-training plans and coverage maps; recruit and train interns and volunteers as needed.
• Cross-train with the Office of Admissions to assist in applicant processing during peak application periods.
• Collaborate with the Enrollment team throughout the student journey to encourage students to continue with Charis through graduation and beyond.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• In-depth knowledge of all aspects of Charis Bible College, AWMI, and the Word of God.
• Excellent written and verbal communication and relationship-building skills.
• Results and customer service oriented.
• Ability to work in a dynamic, diverse, fast-paced environment.
• Exceptional listening and problem-solving skills.
• Effective time management, organization, and administration with thorough attention to detail.
• Ability to work effectively in a collaborative team environment.
• Strong vision casting and inspirational leadership for Student Recruiters to engage and assist prospective students with consistent effectiveness.
• Proven ability to appropriately prioritize and accomplish simultaneous objectives, recognizing and leveraging the skills of others to accomplish them in a timely manner.
• Proven ability to effectively implement processes & systems with a team.
• Competent and productive interaction with upper management, handling a high level of accountability.
• High level of discretion in dealing with sensitive and confidential information.
• Professionalism and diplomacy in communications with various cultures and diversities.
• Proficiency with computers and documentation utilizing Excel, Word, Outlook, PowerPoint, Monday.com, and SharePoint.
• Ability to learn new systems quickly, i.e., CRM such as Anthology Reach.
• Maintenance of industry-standard knowledge of Student Recruiting practices.

Requirements:

• Must have a personal relationship with Jesus Christ.
• Must sign the Statement of Faith.
• A high school diploma or equivalent education is required.
• A Charis Bible College graduate is required.
• Must pass all required checks.

Experience :

• A minimum of 2 years of supervisory experience is required.
• A minimum of 2 years of customer service or related experience is required.
• Experience working in Recruiting/Admissions, higher education, or sales is strongly preferred.
• Training and quality assurance experience is preferred.
• Call center experience is a plus.
• Compensation commensurate with experience.

We offer a comprehensive benefits package for full-time employees to include the following: Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays per year (10), Flexible Spending Account (FSA)-Medical/Dependent Care, Health Savings Account (HSA), Voluntary Life and AD&D, Short Term Disability, Long Term Disability, 403(b) Retirement Plan, Life Assistance Program, Accident/Hospital, ID Shield/Legal Shield and Telehealth


About Us: Andrew Wommack Ministries (AWM) is a teaching ministry of unconditional love and the balance between grace and faith. For over forty years, Andrew and Jamie have been teaching the truth of the Gospel to the body of Christ by teaching at seminars, in churches, on radio and television, by training others at Charis Bible College, and by developing ministry materials designed to help you in your relationship with the Lord. We are a family here at AWM, we like to have fun, and we love Jesus. You will find that our culture reflects just that. Our core values demonstrate that we serve God's people with Excellence, Faithfulness, and Integrity.

Are you interested in helping Andrew fulfill his vision to reach as far and as deep with the Gospel as possible?


If so, we are looking for someone faithful, available, willing to learn; and passionate about taking the Gospel Truth to the world.

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