Clinic Services Rep

Additional Information About the Role Barnes-Jewish Hospital Endoscopy Clinic has an opportunity for a Clinic Services Rep. In this role you must have great communication skills – demonstrating compassion and empathy effortlessly. You will engage with patient families in recovery areas, providing exceptional customer service. There are administrative responsibilities such as ordering office supplies and assisting with timesheets for employees. Ideal candidates should be able to adapt to handle phone inquiries and serve as the department's frontline representative. Schedule Monday – Friday 6:30 a – 3 p or 7 a – 3:30 p 40 hours a week No weekends or holidays Overview Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. Endoscopy Services at Barnes-Jewish Hospital is among the best in the nation. We care for 16,000 patients each year utilizing the latest techniques and technology through our state‑of‑the‑art outpatient Endoscopy and Biliary center. In addition, we offer a dedicated inpatient Endoscopy lab, as well as inpatient/outpatient Interventional Pulmonology suites. Recognized by The American Society for Gastrointestinal Endoscopy (ASGE) for our quality programs, our physicians and staff are passionate about advancing the patient care they provide. Take your place among the best in Endoscopy Services at Barnes-Jewish Hospital. Preferred Qualifications Role Purpose Provides clerical support in an ambulatory patient care setting encompassing hospital mission, vision and values. Responsibilities Coordinates patient referral procedure by management of work queues, in baskets and faxes, as well as initiates the pre‑authorization process. Runs eligibility in software to confirm insurance coverage. Provides clerical support including, but not limited to, scanning documents, preparing charts, managing e‑correspondence and general inquiries. Schedules and coordinates patient appointments with the department and other areas (radiology, procedure area, other testing) at the time of check out. Effectively interacts and communicates with patients and families to assist them and redirect them to access available resources such as financial assistance, social work, and more. Minimum Requirements Education High School Diploma or GED Experience Less than 2 years Supervisor Experience No Experience Benefits and Legal Statement BJC Total Rewards At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well‑being. Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer #J-18808-Ljbffr Direct Jobs