Portfolio Loan Processor
Cascade Financial Services
Job Description
Job Description
Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities
What you'll do at Cascade:
Serve the American Dream Through Attainable Home Ownership.
Position Overview
As the Portfolio Loan Processor, you are responsible for the end-to-end processing of mortgage loans post-origination to funding. You will work in a high volume, fast paced, team-oriented environment. It will be your responsibility to work directly with the borrower and other outside parties to gather and clear conditions to get the loan file to close quickly. You serve as the dedicated Single Point of Contact (SPOC) to all parties of the transaction, including the manufactured home dealership, to ensure seamless communication, strict compliance, high level of customer service, and efficient execution from intake to funding.
Key Responsibilities
- Deliver an exceptional borrower and manufactured home retailer experience through timely, professional, and transparent communication regarding process expectations and documentation requirements.
- Source and secure critical loan documentation from borrowers, builders, title companies, and third-party vendors including paystubs, VOEs, asset conditions, contracts, etc.
- Analyze complex credit files, thoroughly reviewing title commitments, income verification, asset statements, and credit histories for accuracy.
- Apply company Portfolio guidelines to ensure total file compliance and qualification prior to underwriting submission.
- Package and prepare fully compliant loan files, optimizing file structure to facilitate efficient underwriting reviews.
- Calculate income correctly and clear certain underwriting conditions
- Collaborate cross-functionally with Underwriters and Loan Officers to clear outstanding conditions, restructure files, and resolve loan-level changes.
- Partner with the Closing Department to streamline the final review process, ensuring efficient loan closing and funding.
- Maintain strict regulatory compliance with all applicable federal and state lending laws across the entire portfolio.
What you will need to join Cascade
- 3+ years of mortgage loan processing experience.
- Must possess comprehensive knowledge of Manufactured Housing.
- Proficient in Microsoft Office.
- Sound knowledge of federal lending compliance laws.
- Demonstrated ability to prioritize tasks methodically and maintain accuracy under tight deadlines or high-volume pressures.
- Strong communication, active listening, and collaborative skills to support a cohesive team environment.
- Ability to adjust easily to work situations and job responsibilities based on business needs including working overtime as necessary
Preferred Qualifications:
- Specialized background in construction lending.
- Encompass LOS experience.
About Cascade & Our Culture:
Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry.
The Cascade culture lives in our team members!!! We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: T.I.E.S . Teamwork, Integrity, Excellence, and Service. We believe in work/life balance and a positive/family-like work environment. Together, we will continue to lead the way and make a difference.
Join our team and assist us to Serve the American Dream Through Attainable Home Ownership.
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