Maintenance Technician

Job Description

Job Description

Description:Maintenance TechnicianJob Summary

Core 3 is seeking an experienced and customer-focused Maintenance Technician to support the day-to-day maintenance operations of our managed properties. Our mission is to simplify the real estate experience by delivering comprehensive property management and maintenance solutions. This role plays a key part in ensuring our properties are safe, well-maintained, and operating efficiently while providing exceptional service to residents and property owners.

This position is not a groundskeeping, porter, or janitorial role. The ideal candidate will have hands-on residential maintenance experience and the ability to independently diagnose, troubleshoot, and complete repairs in occupied homes and apartment communities.

At our companies, we are guided by our Core Values:

• Lead by Example
• Be Consistent
• Hungry
• Better Together
• Client Focused
• Have Fun

The ideal candidate will embody these values and uphold the principles that make our companies exceptional places to work.

• Complete assigned maintenance work orders generated from resident requests.
• Diagnose, troubleshoot, and repair maintenance issues in occupied homes and apartment communities.
• Perform residential plumbing repairs including toilets, flappers, fill valves, faucets, garbage disposals, drain clogs, and shut-off valves.
• Troubleshoot and repair basic electrical issues including outlets, switches, GFCIs, breakers, light fixtures, and ceiling fans.
• Complete drywall, painting, carpentry, hardware, lock, and door repairs.
• Perform appliance troubleshooting and repairs.
• Conduct preventative maintenance inspections and identify potential issues before they become larger problems.
• Ensure all make-ready repairs and services are completed on schedule.
• Communicate professionally and respectfully with residents regarding maintenance concerns and work order status.
• Schedule appointments with residents as needed and provide updates throughout the repair process.
• Follow up with residents to ensure maintenance concerns have been resolved satisfactorily.
• Accurately document completed work orders, notes, and materials used electronically via phone.
• Maintain company vehicle, tools, and equipment in a clean and professional manner.
• Follow all company safety procedures, maintenance policies, and Fair Housing requirements.
• Participate in an after-hours on-call rotation.
• Respond to emergency maintenance situations as needed.

• Minimum of 2 years of hands-on residential maintenance experience.
• Ability to independently diagnose and troubleshoot common residential maintenance issues.
• Experience performing plumbing, electrical, appliance, drywall, painting, and general maintenance repairs.
• Experience working inside occupied homes, apartments, or residential properties.
• Strong customer service and communication skills.
• Ability to interact professionally with residents, vendors, coworkers, and property owners.
• Understanding of the importance of Fair Housing compliance and treating all residents consistently and respectfully.
• Ability to use smartphones, tablets, and mobile maintenance software.
• Valid driver's license and acceptable driving record.
• Ability to lift, carry, push, and pull up to 50 pounds and perform physical work throughout the day.

• Property management maintenance experience.
• HVAC certification or HVAC service experience.
• Appliance repair experience.
• Trade school education or technical certifications.

• Repairs are completed correctly the first time.
• Residents receive professional, respectful service.
• Work orders are completed accurately and on time.
• Maintenance issues are diagnosed efficiently and resolved with minimal supervision.
• Company standards, safety procedures, and Fair Housing requirements are consistently followed.

• Company vehicle provided 
• Cell phone reimbursement
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Additional compensation for after-hours emergency calls

• Full-time
• 8-hour shift
• On-call rotation

• Driver's License (Required)