IT Technician

Estamos buscando un(a) Técnico(a) de Servicio IT para brindar soporte técnico a usuarios, realizar instalaciones de equipos y asegurar la atención oportuna de solicitudes de servicio. Responsabilidades Brindar soporte técnico a computadoras, laptops, impresoras, UPS, scanners y equipos audiovisuales. Diagnosticar y solucionar problemas de hardware, software y redes. Instalar y configurar equipos, sistemas operativos y aplicaciones. Atender solicitudes mediante Service Desk, teléfono y correo electrónico. Documentar incidencias y mantener actualizados los tickets de servicio. Configurar cuentas de correo, servidores, switches e impresoras. Realizar visitas a clientes cuando sea necesario. Coordinar el manejo de piezas de reemplazo y asegurar el cierre oportuno de los servicios.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Requisitos Grado Asociado o Bachillerato en Ciencias de Computadoras o área relacionada. Experiencia previa en soporte técnico o servicio IT. Conocimientos en hardware, software, redes y sistemas de ticketing. Dominio de español e inglés. Auto propio (para futuras visitas a clientes). Horario: Lunes a viernes