Clinical Data Coordinator

Job Title

U.M. FDSP Associates is a non-profit affiliate of the University of Maryland School of Dentistry. U.M. FDSP Associates is the organization that provides patient care focused staffing for the clinic operations so that faculty and students may provide patient care to the general public

We offer paid vacation, sick leave, personal days, and 12 federal paid holidays. Additionally, we offer medical, dental, vision, short term disability, long term disability, and life insurance benefits. We also offer 401K with an employer match up to six percent. Hours of operation are Monday thru Friday with no weekends.

Job Description

Under limited supervision, provides patient support for clinical dental treatment and financial administrative assistance. Will act as a liaison between patients, staff, students, residents, and faculty. Conducts a variety of administrative tasks related to the efficient operation of the Pediatric Dentistry program and is an adjunct to the patients, insurance, and business team.

Essential Functions and Responsibilities

1. Acts as a patient advocate, acquainting patients with policies and procedures relevant to their care while providing excellent customer service to them internally and externally regarding information, treatment, and financial matters

2. Provides individualized coordination of care in the operating room at UMMC and UMROI.

3. Serve as dental assistant for OR cases scheduled at UMMC and UMROI.

4. Meets with Residents on a regular basis to assist with patient management to enhance the UMSOD experience

5. Quarterly reviews of patient charts to ensure proper procedure and protocol are being followed by providers

6. Communicates regularly with Office Manager regarding patient issues and concerns

7. Coordinates with Office Manager and CIS staff for insurance related documentation and radiographs

8. Manages all in-process treatment to ensure timeliness of treatment progression

Education

High school diploma or general education degree (GED); some college preferred.

Candidate must possess dental knowledge or extensive dental experience. Maryland Radiology License, Certified Dental Assistant required. Expanded Functions/DANB certification preferred. Additional dental assisting credentials as applicable. Knowledge of Microsoft Excel and Word computer programs required. Excellent oral and written communication skills as well as a professional demeanor.

Required Knowledge/Skills/Abilities

Ability to work independently under minimal supervision

Ability to problem solve

Strong organizational skills and able to execute multiple assignments under specific time constraints

Ability to prioritize daily tasks as well as manage new projects

Effective oral and written communication skills

Ability to establish and maintain effective work relationships

Autonomous

Self-directed

Strong work ethic

Excellent management of patient's treatment plan

Articulate and empathetic presentation skills

Additional Conditions of Employment

All candidates must be available as dictated by the needs of the Pediatric Dentistry program.

This job description is designed to give an outline of what job duties are expected of the position of Treatment Coordinator but is not limited to the extent of the position's duties. UM FDSP and its supervisors may amend the job description as it deems necessary and without notice. The job description is not intended to create an employment contract and should not be construed as such.