Patient Check-in / Pre-Visit Specialist

Patient Check-in / Pre-Visit Specialist (Food Services) **Days/hours: T & Th 8:00am 2:00pm / Wednesdays 8:00am-4:30pm (approximate times) Perform back office functions in support of patient care: Gather and input information into patients chart in the electronic health recordGenerate report (or utilize Patient List) to capture upcoming appointments.Obtain medical information from referring provider and other medical facilities that will support patients appointment with neurologist.Review physicians orders with chart contents and collect test results and related medical information for upcoming appointment.Update patient demographics as neededScan (or electronic input) medical information from patient's health and history questionnaire into patient's chart and records obtained from medical facilities, etc., before patients scheduled appointmentConduct insurance verification on behalf of patientAnalyze, assess, investigate, and enter accurate demographic and insurance detail into the Practice Management System. Obtain restricted Medicaid and VA referral authorizations.Ensure referral information, preferred pharmacy, flag alert messages, and patient email is present in the Practice Management System.Secure verification of insurance coverage at minimum one week before the patients scheduled appointment and one day before the patients scheduled appointment through the Practice Management Systems real time eligibility, payer websites, or calling insurance.Seek out additional information from patient if insurance information is not availableNotify Prior Authorization Specialist if patient has changed insurance that may impact a prior authorization for a scheduled appointment.Provide patient advocacy (i.e., building directions, refer questions to appropriate person). Check-in patients as they come into the Clinic for their appointments. Greet patients warmly and professionally.Verify and updates demographics, insurance, and account details, as necessary.Collect co-pays & balances as appropriate.Review credit policy and patient consent forms with patient as appropriate.Scan insurance cards, prescription cards, and consent form into E H R system.Take patients picture for electronic health record. Perform related work as requested or assigned Confirm patient appointments as requestedGenerate report to obtain listing of new patients; generate labels for mailingAssemble and send new patient packet via US mailArrange for interpreter services for new patients, as requested #J-18808-Ljbffr Minneapolis Clinic Of Neurology, Ltd in