Patient Coordinator

Job Description

Job Description

Position Overview

Sterling Personnel is looking for a Patient Coordinator for our client located in Corpus Christi, Tx. In this role you will be responsible in creating a welcoming, organized, and efficient front office environment while supporting daily administrative and patient-facing operations. The ideal candidate will provide excellent customer service while ensuring accurate patient registration, scheduling, and documentation.

Key Responsibilities

• Greet and check in patients using Phreesia and eClinicalWorks systems 
• Collect co-pays and patient payments; process transactions accurately 
• Check out patients following appointments and schedule follow-ups as needed 
• Answer incoming calls and route them to the appropriate department 
• Schedule appointments, including new patients, procedures, and follow-ups 
• Confirm next-day appointments with patients 
• Scan and upload patient documents into eClinicalWorks and or Phressia 
• Prepare and organize paperwork for upcoming appointments 
• Balance and reconcile daily collections 
• Maintain a professional, clean, and welcoming front office environment 

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Qualifications

• High school diploma or equivalent required 
• Minimum of 2 years of experience in a similar administrative or customer service role 
• At least 1 year of experience in a medical office setting preferred 
• Strong customer service and communication skills 
• Ability to multitask and prioritize in a fast-paced environment 
• Experience with Phreesia, eClinicalWorks, or similar EMR systems preferred 
• Basic computer and administrative skills