Dental Office Manager - Patient Coordinator

Dental Office Manager – Patient Coordinator

Do you thrive in a role where you're the heart of the practice-coordinating care, leading a team, and making patients feel like family? Are you a motivated individual looking for an opportunity to grow? Are you confident with insurance billing and treatment plans, but also love bringing calm to a busy day? If you're nodding “yes,” this could be the career move you've been waiting for .

• Job Opening: Dental Office Manager – Patient Coordinator @ Ridge Road Family Dentistry in Parma, OH
• Pay Range: $32 - $38/hr + bonuses/incentives
• Benefits: PTO, 401(k), and a supportive, stress‑free environment
• Schedule: Monday through Thursday and every other Saturday

What You'll Do

As our Dental Office Manager – Patient Coordinator, you'll be the go‑to leader who ensures our day‑to‑day operations run smoothly and efficiently. Your mornings start by reviewing the day's schedule and making sure every team member is set up for success. Throughout the day, you'll greet patients with a warm smile, verify insurances, present treatment plans with clarity and compassion, and manage all facets of insurance billing and accounting. You'll guide the front office dentistry team, troubleshoot scheduling conflicts, and ensure every patient leaves feeling cared for and confident. Your role bridges patient experience with behind‑the‑scenes excellence, making you absolutely vital to our continued success.

What You'll Need

• 3 years of relative experience
• Insurance billing and accounting experience
• Proficiency with Eaglesoft software
• Proficiency with presenting treatment plans and verifying insurances

Must have the ability to pass a background check.