Application Support Engineer
Robert Half
We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical specialist who enjoys solving user issues, supporting endpoint environments, and improving day-to-day IT operations. The role combines second-level support responsibilities with device management, scripting, and collaboration across core infrastructure technologies.Responsibilities:• Deliver second-line technical support for end-user hardware, software, and application issues across the business• Investigate and resolve escalated incidents, ensuring timely diagnosis and clear communication with users and internal teams• Manage Microsoft Intune activities such as device configuration, policy administration, and application deployment• Create and update PowerShell scripts to streamline repetitive support tasks and improve operational efficiency• Support Windows desktop environments, including laptop setup, imaging, deployment, maintenance, and patching• Assist with account, access, and device administration in Active Directory and Azure AD environments• Perform foundational network troubleshooting to identify connectivity issues and support issue resolution• Contribute to hands-on support work when needed, including Level 1 assistance and laptop build preparation• Maintain accurate technical documentation, support procedures, and knowledge resources for recurring issues
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