Customer Support Specialist
ACT Innovations
Provide customer support via phone, email, and chat for ACT Innovations software platforms, including DCCM and Paracelsus Troubleshoot software, workflow, and user-related issues across ACT platforms, including printer connectivity and driver issues for laboratory equipment Remotely access customer computers using screen-sharing tools to diagnose and resolve software and configuration issues in real time Troubleshoot communication issues between the Paracelsus relay and laboratory analyzers used for screening tests, escalating to senior team members when needed Answer user questions about Paracelsus (Laboratory Information System) workflows and functionality; remotely access customer systems as needed to resolve urgent issues in an active lab environment and enter support tickets on behalf of users Support DCCM users with workflow questions and case management tasks; create and manage support tickets on behalf of users navigating this virtual client filing system for specialty courts Document support interactions and resolutions within our ticketing system Escalate complex issues to the designated senior team member when needed Assist with software testing, QA efforts, and creation of customer-facing release notes for software updates and enhancements during slower support periods Help maintain internal support documentation and knowledge base articles Participate in team meetings, training sessions, and product education opportunities Occasionally assist with customer onboarding, implementations, or future travel opportunities as needed #J-18808-Ljbffr ACT Innovations
- ABB Inc. is seeking a Customer Operations role based in Lake Mary, FL, onsite, to provide technical, order, and payment-related assistance to customers. You will coordinate with Sales, Operations, and SCM to drive case ownership and improve customer satisfaction. Ideal...Suggested
$75k - $106k
...professional growth. Find your future with us. Boeing Global Services (BGS), Distribution Business , is looking for an Experienced Customer Support Specialist to join our team in Hialeah, FL. Position Responsibilities: Reviews of customer purchase orders to assess requirements....SuggestedPermanent employmentContract workWork experience placementRelocationVisa sponsorshipWork visaRelocation packageFlexible hoursShift workDay shift- The Customer Support Specialist is responsible for interfacing with customers in both in-person, phone, and e-mail interactions. The Customer Support Specialist develops and maintains positive customer relations and coordinates with various functions within the company...SuggestedContract workWork at office
- ...solutions to market quickly and efficiently, and then we deploy and support these large-scale fleets of devices to make our client’s... ...exceeding client expectations Qualifications 2+ years of experience in customer success, software customer service experience is strongly...Suggested
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$36k - $42k
Job Description We are seeking a Customer Support Specialist to join our team! Our team is growing, and we are looking for candidates who are flexible, trainable, and motivated to succeed. This role offers full training, no experience required, competitive compensation,...Flexible hours- ...each person here makes that happen. You\'ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Customer Operations Manager In this role, you will have the opportunity...Temporary workMonday to Friday
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$20k - $65k
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- Matthews Memorialization is seeking a Customer Service Representative to act as the communication link between customers, sales and production, delivering professional service by phone, email or in person. You will resolve routine and some complex problems with accuracy...
- ...and LOB stakeholders Manage readiness activities including communications, training coordination, rollout planning, and post launch support Support governance routines, leadership forums, and executive updates aligned to introductions strategy Create executive ready...
- ...A major home improvement retailer is seeking Lot Associates to assist customers with loading their vehicles and maintain the store entrance. This vital role requires excellent customer service skills as associates are often the first and last point of contact for customers...
- ...Client Support Specialist In this role, you will serve as ADP's front‑line for solving clients' challenges, including issue resolution, answering... ...Qualifications 3‑5 years of experience in client service, customer service, or systems integration. Availability to work...
- ...advancement Paid time off Training & development Role Description As a Customer Relations Representative with Brady Insurance and Financial... ..., and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer...
- Medium is seeking goal-oriented individuals with leadership potential for rapid growth in a fully remote environment. If you are bilingual, fluent in Spanish and English, and eager to advance your career at your own pace, this is your opportunity. You will join a culture...Remote work
$27.47 per hour
...events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and... ...all the tools and resources to reach your career goals. We’ll support you with a bespoke Taylor & Francis Development Plan, resources...Hourly paySeasonal workWork at officeImmediate startFlexible hours3 days per week$15 - $17 per hour
...vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and...Hourly payTemporary work$21 per hour
...centers operating across multiple regions, the team focuses on supporting healthcare professionals and staff through robust human... ...techniques, and emotional composure under high-pressure or stressful customer service scenarios. Deep commitment to customer service...Temporary workWork experience placementLocal areaImmediate startMonday to FridayWeekend work- ...Customer Service Specialist Location: Davie, FL, US Job Type: Full-Time | On-Site We're looking for a customer-focused problem solver who thrives... ...detail-oriented, and enjoys variety in their day. You'll support several areas within our Customer Service department, providing...Full timeWork at office
$20.5 per hour
...Customer Service Specialist I | 100% In-Office call center environment (Maitland, FL) General Summary The Customer Service Center Specialist I provides support to EMPLOYERS’ customers, both internal and external, via inbound/outbound calls and e-mails. The Customer Service...Hourly payFull timeWork at office$21 per hour
...centers operating across multiple regions, the team focuses on supporting healthcare professionals and staff through robust human... ...techniques, and emotional composure under high-pressure or stressful customer service scenarios. Deep commitment to customer service...Temporary workWork experience placementLocal areaImmediate startMonday to FridayWeekend work- ...Whole Foods Market is seeking an Associate Team Leader to support the Team Leader in delivering exceptional customer service and managing both in-store and e-commerce operations. You will drive safety, monitor KPIs, and optimize labor utilization while coordinating tasks...
- ...ABOUT THE ROLE Our client is seeking a Customer Service Representative (CSR) to provide post‑sales and service support for existing insurance clients. This position is remote within Florida. The ideal candidate will have strong communication skills, attention to detail...Remote work
- ...Job Description: + Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience + Engages customers and patients...Hourly payPart timeWork experience placementSeasonal workWork at officeLocal areaFlexible hoursShift workAfternoon shift
- ...wants to learn and join our winning team! Position Customer Service Specialist Location Florida Job Id 130 # of Openings 0... ...you the flexibility to work from your home office while supporting our Florida-based clientele. You will be the primary point...Work at officeRemote workWork from homeHome office
$12 - $24.33 per hour
...Town of Florida, NY, to manage merchandise, assist team members, and ensure comprehensive training. The role includes responding to customer concerns and maintaining store security. Ideal candidates have 1-3 years of relevant experience and an Associate's Degree....Hourly payWeekend workAfternoon shift$34.8k - $62.06k
...war-winning capabilities for the United States Air Force. The Air Force Civilian Service (AFCS) is looking for a Full-Time Customer Service Specialist (NJ-2005-02) to work at the 45th LRS/LGRMCC on Patrick SFB in Cocoa Beach, FL. DESIRED SKILLS: The candidate will define...Full time$21 per hour
...Customer Service Field Specialist (Medical Equipment) -- Hialeah, FL Location: Hialeah, FL (USA), Florida, US - United States Make a Difference—Every... ...‑on work, customer interaction, and problem‑solving to support the people who care for others. This is not a typical delivery...Full timeLocal areaWork from homeWeekend work
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