Medical Secretary

Job Description

Job Description

About the Role:

Emmitsburg Osteopathic Primary Care Center is looking for a dedicated and organized Medical Secretary to join our caring team in Emmitsburg, MD. This is a fantastic opportunity to play a vital role in keeping our practice running smoothly while making a real difference in experience our patients receive.

Responsibilities:

• Greet and check in patients, ensuring a welcoming and professional front desk experience
• Schedule, confirm, and manage patient appointments using medical scheduling software
• Answer and direct incoming phone calls, respond to patient inquiries in a timely manner
• Maintain and update electronic health records (EHR) and patient files accurately
• Process insurance verifications, referrals, and prior authorizations
• Handle medical billing support, co-pay collection, and patient account management
• Coordinate communication between patients, physicians, and clinical staff

Requirements:

• High school diploma or equivalent required; medical administrative training or certification preferred
• Prior experience in a medical office or healthcare administrative role strongly preferred
• Familiarity with EHR systems, medical terminology, and insurance processes
• Strong organizational skills with keen attention to detail
• Excellent verbal and written communication skills
• Compassionate, patient-focused demeanor with a professional attitude
• Ability to multitask and thrive in a fast-paced primary care environment

About Us:

Emmitsburg Osteopathic Primary Care Center is a trusted healthcare provider serving the Emmitsburg, MD community with a whole-person approach to primary care. Our patients choose us for our personalized, compassionate care rooted in osteopathic medicine. We pride ourselves on fostering a supportive and collaborative work environment where every team member is valued.