Account Coordinator

Account Coordinator PositionSimpli.fi is the real-world media platform built for the age of immediacy. By unifying digital behavior and real-world movement into a single actionable signal, Simpli.fi enables over 2,000 agencies, advertisers, and media groups to target, optimize, and measure campaigns precisely where consumer decisions happen. Built on the truth that people use digital to navigate the physical world, Simpli.fi is the only platform that connects these signals in real time-allowing brands to act on consumer intent the moment it occurs and measure the impact all the way to the door. We thrive on innovation, data-driven results, and a culture of continuous improvement to make marketing more immediate, intelligent, and connected.Simpli.fi is hiring highly qualified and motivated Account Coordinators for its Client Success team located in Fort Worth, Texas. Ideal candidates will possess strong organization, communication, time management, and analytical skills. Account Coordinators are responsible for supporting Campaign Managers in delivering exceptional service, facilitating client onboarding, maintaining clear internal and external communication, and assisting in the seamless execution and reporting of digital ad campaigns.Assist Campaign Managers in proactively building and managing new and existing relationships with clientsSupport day-to-day client communication (email, phone, and Slack), meeting response-time and SLA expectationsUnderstand each client's day-to-day operations, communication preferences, and reporting requirementsAnalyze campaign performance data and provide client-facing interpretation and strategic suggestions for next stepsSuggest and help implement campaign optimizations at the frequency needed to achieve client goalsDemonstrate proficiency in reporting and dashboard tools, including the UI reporting suite and LookerCoordinate with Campaign Managers, the Implementation team, and other internal teams to keep campaign execution moving efficientlyEscalate necessary or time-sensitive client information to the Campaign Manager in a timely mannerUnderstand each client's growth plan and product adoption goals, along with the specific plans to reach themAcquire and maintain a high-level knowledge of up-to-date practices and strategies in the management of online mediaSupport teammates with workload during downtime, and know when a task falls under another team's purview and escalate appropriatelyBachelor's DegreeOnline advertising exposure or experienceKnowledge of the online advertising industry, industry participants, trends and technologiesExcellent communication and organization skills with a demonstrated history in client satisfactionHighly motivated to excel with a strong work ethic and initiativeStrong ethical valuesResourceful, dependable and able to manage multiple priorities simultaneouslyAbility to work independently and in a team-oriented environmentExcellent presentation and communication skillsAbility to build and maintain relationships with client contactsFlexibility in work availabilityAwesome company environment and benefits with a great management team. We offer a competitive base salary, plus a performance-based commission or bonus. 17 PTO days, 401K match, long-term incentive plan and employer sponsored healthcare options. Hybrid work schedule. The company is focused on developing and mentoring employees!Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.