Value Stream Manager -eCommerce/Aftermarket

At FlexScreen/RiteScreen, we're redefining what manufacturing looks like. Our eCommerce and Aftermarket business is one of our fastest-growing strategic priorities, and we're looking for an operational leader who thrives on building high-performing teams, solving complex challenges, and driving continuous improvement. As our Value Stream Manager – eCommerce & Aftermarket, you'll lead the entire fulfillment value stream—from production order through customer shipment—ensuring we deliver an exceptional customer experience while meeting our commitments for safety, quality, delivery, and cost. This isn't a desk job. You'll spend the majority of your day on the production floor coaching teams, solving problems, leading Lean initiatives, and making improvements that have an immediate impact on our customers and our business. If you're energized by fast-paced operations, continuous improvement, and building a culture of excellence, we'd love to meet you. What You'll Do Own the Value Stream Lead end-to-end execution of eCommerce and Aftermarket order fulfillment from production through shipment. Serve as the operational leader and primary liaison between Operations, Engineering, Packaging, Product Development, and the Aftermarket business. Ensure products are delivered safely, on time, with outstanding quality and customer satisfaction. Drive Operational Excellence Develop daily production and labor plans to meet customer demand. Manage shipping execution, marketplace fulfillment, order prioritization, and shipment tracking. Monitor productivity, backlog, delivery performance, and operational metrics to ensure goals are achieved. Lead daily Gemba walks and use visual management to drive accountability and performance. Champion Lean & Continuous Improvement Build a culture where continuous improvement is part of everyday work. Lead Kaizen events, root cause investigations, and waste elimination initiatives. Improve throughput, reduce lead times, increase efficiency, and enhance the customer experience. Coach leaders and employees in Lean principles, standard work, and problem-solving techniques. Develop High-Performing Teams Lead, coach, and develop front-line leaders and production teams. Foster a culture of accountability, collaboration, and employee engagement. Support hiring, workforce planning, attendance management, and cross-training initiatives. Create an environment where employees are empowered to improve processes every day. Deliver Results You'll be responsible for achieving annual objectives in: Safety Quality Delivery Cost Productivity Customer Satisfaction What We're Looking For Bachelor's degree in Business, Engineering, Industrial Engineering, or a related field preferred. 3-5+ years of manufacturing leadership experience. Lean Manufacturing and continuous improvement experience required. Experience leading teams in a fast-paced manufacturing environment. eCommerce or consumer products manufacturing experience is a plus. Strong analytical, project management, and problem-solving skills. Excellent communication and leadership abilities. Experience using production metrics and data to drive decisions. Proficiency with Microsoft Office and SharePoint. The Ideal Candidate You are someone who: Leads by example and enjoys being on the production floor. Challenges the status quo and continuously looks for better ways to work. Builds strong relationships across departments. Makes decisions using data and facts. Develops people while driving accountability. Thrives in a fast-paced environment where priorities evolve quickly. Takes ownership and delivers results. Why FlexScreen/RiteScreen? At FlexScreen/RiteScreen, you'll have the opportunity to lead one of our most strategic growth areas while helping shape the future of our operations. You'll work alongside passionate teammates who embrace innovation, continuous improvement, and collaboration to deliver industry-leading products and exceptional customer experiences. If you're ready to make a measurable impact on our business, our people, and our customers, we'd love to hear from you. FlexScreen/RiteScreen is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws. #Z Employment Type: Full Time Salary: $65,000 - $75,000 Annual