Quality Assurance Manager

This position is responsible for the daily operations of the quality assurance department, food safety practices, quality standards, and staff. Duties include but are not limited to:

• Must have the ability to perform all positions within the department

• Develop, implement, and manage processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery

• Identify and set appropriate quality standards and parameters for products

• Communicate food safety practices, procedures, and specifications

• Participate and coordinate product testing processes

• Analyze issues with regards to specification deviations and other problems

• Enforce proper FSQA standards across the facility


• Recommend and facilitate solutions to departmental issues

• Review client, customer, and user feedback

• Ensure product meets required specifications for quality, function, and reliability

• Maintain compliance with federal, state, and local regulations, guidelines, and policies

• Perform other duties as assigned

Supervisory Responsibilities:

• Assist in the selection of new employees

• Oversee new employee training and continued performance monitoring


• Schedule and oversee the daily workflow of the quality assurance staff

• Handle discipline and termination of employees in accordance with company policy


• Complete performance evaluations that are timely and constructive

• Monitor expenditures: implement corrective actions if needed

• Communicate with customers and vendors as needed

• Ensure that all activities are completed in a timely and accurate manner

• Assist in the quality training and certification process

Requirements

Required Skills/Abilities

• Excellent verbal and written communication skills

• Excellent interpersonal and customer service skills

• Excellent organizational skills and attention to detail

• Excellent time management skills with a proven ability to meet deadlines


• Strong analytical and problem-solving skills

• Strong supervisory and leadership skills

• Proficient in Microsoft Office products and using a computer keyboard

• Ability to prioritize tasks and to delegate them when appropriate


• HACCP Certification required

Education and Experience

• High school diploma or equivalent required

• Bachelor's degree in Food Science, animal science or related field preferred

• Five years of experience in meat processing, food manufacturing, or related field

• Three years of supervisory experience required

• Completion of on-the-job training may be substituted for educational requirements

Physical Requirements

• Regular periods of sitting at a desk and working on a computer.

• Prolonged periods working on feet, using tools, and performing repetitive actions that entail frequent bending and stooping.


• Must be able to move and lift up to 50 pounds at a time.


• Ability to move in, around and under equipment.

• Work in a refrigerated environment.