Full Desk Account Manager & Recruiter- 27794

Job Description

Full Desk Recruiter and Account Manager

Impact Business Group | Grand Rapids, MI and Tampa, FL

Impact Business Group is a specialty staffing and search firm with a national footprint. Join an entrepreneurial team with more than 250 years of combined experience.

We're hiring a Full Desk Recruiter and Account Manager to develop client relationships and fill the roles those clients trust us with. You'll recruit across IT, Engineering, and Accounting & Finance, with support from a team of more than 20 colleagues who can help you source candidates, fill openings, and serve your accounts.

You'll build business across retained search, contingent direct hire, contract, and contract-to-hire staffing. You'll own the relationship from the first client conversation through placement and follow-up.

What you'll do

Prospect for new business and grow existing accounts. Build relationships with hiring managers and talent acquisition leaders and recommend the right staffing or search approach for each opening.

Lead intake calls to understand what the client needs, define the candidate profile, and agree on the search process and timeline.

Source, screen, and present candidates across IT, Engineering, and Accounting & Finance. Coordinate interviews, gather feedback, and guide clients and candidates through offers, starts, and follow-up.

Partner with recruiters across Impact to fill priority openings. Share clear intake notes and timely feedback so the team can move quickly on each search.

Track business development, open searches, placements, and gross profit in the company's recruiting and sales systems.

What you'll bring

Bachelor of Science (BS) degree.

At least three years of sales experience in staffing, payroll services, IT or managed services (MSP), or accounting and finance services.

Comfort making outbound calls, running client intake conversations, and screening candidates. You can learn a new specialty quickly and ask the questions that uncover what a hiring manager needs.

Strong follow-through with clients and candidates, sound judgment when priorities compete, and a willingness to work closely with the team to fill roles.

Experience recruiting in IT, Engineering, or Accounting & Finance is a plus.

Compensation and benefits

Base salary, commission based on quarterly gross profit (GP) production, employee benefits, and paid time off.