Counter Sales Associate

Baker Distributing Driver Warehouse Associate

The Driver serves as the representative of Baker Distributing, crucial to both our operations and customer satisfaction. In this role, you will be tasked with the safe and efficient delivery of products to our esteemed customers, all while upholding exceptional customer service and professionalism. The Driver Warehouse Associate role involves daily delivering and transporting HVAC goods and materials from our established wholesale HVAC distributorships to customers, vendors, or other Sales Center locations. This role also includes maintaining and operating the warehouse in between deliveries.

Essential Duties/Accountabilities

• Represent Baker Distributing Company as a leader in the industry.
• Daily loading and unloading of products in truck for delivery to customers and/or other Sales Centers.
• Collect invoices with proper signatures and return to Sales Center Manager.
• Assist in the Warehouse with inventory counts, picking and verifying orders.
• Responsible for daily checklist of truck maintenance and reporting in/out times with merchandise returns.
• Adhere to all company safety protocols and procedures.
• Utilize personal protective equipment (PPE) as required.
• Report any safety hazards or incidents immediately to management.
• Participate in regular safety training sessions and drills.
• Ensure proper handling and storage of all products to prevent accidents and injuries.
• Follow all guidelines for the safe operation of the truck and other warehouse equipment.
• Maintain a clean and organized truck and workspace to prevent accidents and injuries.
• Ensure all loading and unloading activities are conducted safely, using proper techniques and equipment.
• Perform other duties as assigned.

Qualifications

• High School Diploma or GED required; equivalent experience may be considered.
• Minimum 1-year truck driving experience.
• Box Truck delivery experience.
• A valid Department of Transportation (DOT) medical certificate is required prior to employment.
• The role requires the ability to meet DOT physical qualification standards, with reasonable accommodations.
• CDL license is highly desirable.
• Warehouse experience, including driving a forklift/appliance lift, is a plus.
• Strong interpersonal skills with a focus on customer service, problem-solving, and relationship-building.
• Ability to manage multiple tasks in a dynamic, fast-paced environment; reasonable accommodations will be provided as needed.
• Demonstrated interest in continuous learning, mentoring, and leadership.
• Proficiency in Microsoft Office or similar productivity tools; assistive technologies may be used to support this function.
• Excellent customer service mindset with the ability to develop long term relationships.
• A valid driver's license is required only if driving is an essential function of the role.

Skills

• Strong interpersonal skills.
• Excellent customer service mindset with the ability to develop long term relationships.
• Excellent written and verbal communication skills.
• Excellent analytical aptitude with a proven ability to analyze/interpret data.
• Strong and creative problem-solving skills
• Ability to work independently and in a team environment.
• Proactively seeks continuous process and service improvements.
• This role requires the ability to understand and communicate in English to comply with safety standards, training, policies, and procedures. Reasonable accommodations will be provided to support effective communication.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to move parts and equipment weighing up to 50 pounds.
• Required to position self to access equipment by standing, sitting, or walking, climbing, kneeling, crouching, or crawling.
• Operates computer and telephone equipment for extended periods of time.
• Visual acuity is required to perform essential job functions such as reading labels, inspecting equipment, monitoring inventory, and operating machinery. Tasks may involve close vision, distance vision, color differentiation, peripheral awareness, depth perception, and visual focus.
• Required to operate warehouse equipment such as forklifts and pallet jacks

Baker Distributing Company