Residential Manager

Job Type


Full-time

Description

Position Summary:

Heartview Foundation is seeking a Residential Manager to oversee residential technicians and ensure high-quality patient care within our residential recovery program in Bismarck. This position plays a key leadership role in supporting staff, coordinating day-to-day residential operations, and maintaining a safe, structured environment that promotes recovery and patient well-being.

The Residential Manager works closely with interdisciplinary teams to ensure program standards are met while providing guidance, training, and supervision to residential staff.

Position Hours: This position is full-time and on-site in Bismarck, ND . Daytime hours 8-4:30, but due to the 24-hour facility's needs, there may be times when there is a unit need to work outside of these hours or within a flexing schedule based on the needs of the facility (10 or less % of the time).


Key Responsibilities

• Supervise and support all residential unit staff
• Create monthly staff schedules and assist with shift coverage as needed
• Provide ongoing staff training, coaching, and role modeling
• Ensure compliance with documentation standards within the EHR and medication administration records (MAR)
• Assist with EHR and MAR audits to ensure proper procedures and compliance
• Oversee patient care activities and residential programming
• Coordinate patient meetings, activities, and therapeutic groups
• Support staff and patients during issues or emergencies during and after hours
• Maintain residential operations including supplies, food orders, and vehicle coordination
• Assist with transportation, food preparation, laundry, and other residential support tasks as needed
• Perform other duties as assigned

Why You'll Love Working at Heartview We're deeply committed to supporting both our clients and our staff. Here's what we offer:

• Generous Paid Time Off (PTO) to prioritize your well-being
• 100% employer-paid health, dental, and vision insurance for employees
• 75% employer-paid coverage for dependents
• 401(k) with employer match to support your financial future
• Paid holidays for rest and connection
• Employee Assistance Program (EAP) for confidential personal and professional support

Requirements

Required Qualifications

• High school diploma, GED, or equivalent (Required)
• Minimum two years of supervisory experience in a healthcare setting (Preferred)
• Valid driver's license with no open cases (Required)
• CPR/AED and First Aid certification (or ability to obtain) (Required)
• Medication Assistant I and Nurse Aide certification (or ability to obtain) (Required)
• Narcan administration training (or ability to obtain) (Required)
• If in recovery, must demonstrate sustained abstinence and stability

Additional Requirements: Qualified candidates must pass a background check and adhere to our drug-free workplace policy, which includes pre-employment drug and alcohol screening.

At Heartview Foundation, every team member helps create a safe, recovery-oriented environment. We look for employees who are committed to recovery principles and healthy living, and who can demonstrate that commitment through their professional conduct and personal wellness practices. Because of the unique role we play in clients' lives, staff must also respect professional boundaries, avoid conflicts of interest, and recognize the power differential that can exist not only between providers and clients but also among staff members. To ensure ethical standards are maintained, employees cannot be current participants in Heartview Foundation's primary treatment programs. If an offer of employment is made, Human Resources will conduct due diligence to confirm the accuracy of this disclosure.

Apply Today

If you're ready to support people on their recovery journey and meet the qualifications, we welcome you to apply. Heartview Foundation is a community committed to healing and well-being.

Open until filled