Business Analyst

The Functional Business Analyst plays a pivotal role within our product development team, tasked with uncovering, documenting, and validating requirements for software feature development. They excel in translating product vision into detailed specifications and user stories, bridging the gap between business and development teams. Through proven analytical prowess and adept communication skills, they ensure that feature delivery meets stakeholder expectations.

What's great about working for Foundation? Plenty! We have a fun, casual, yet hard-working culture that invests in our employees, promotes creativity, and delivers on our reputation. How would you like to work for a company that offers manicures and pedicures in the office? We do! How about house cleaning, gas cards, laundry services, and monthly happy hour - we offer all this and more!

At Foundation we believe in and promote a work-life balance with a top-notch workout facility, fitness classes and free personal training; and for those competitive types, a game room complete with table tennis, foosball, and video game systems. Also a few comforts of home, there is a full kitchen, free coffee, soft drinks, and snacks.

Essential Duties and Responsibilities:

• Engage in requirement elicitation, analysis, specification, and validation with stakeholders.
• Collaborate closely with project sponsors to define and communicate project vision, impact, success criteria, and metrics.
• Translate customer/business requirements into functional specifications using various tools and methods, providing clear direction to developers and project team members.
• Collaborate with stakeholders to scope, estimate, and prioritize requirements.
• Craft user stories, acceptance criteria, user guides, and process flows.
• Collaborate with UI/UX professionals to create wireframes and prototypes.
• Partner with project managers, implementation teams, and client support to plan and execute user acceptance testing.
• Conduct meetings and presentations to effectively communicate insights and plans to cross-functional team members and management.
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Continuously enhance requirements-gathering processes and develop strategies for optimization.

Required Skills and Experience:

• Bachelor's degree in business or related field, or equivalent work experience
• Minimum 3 years of exceptional Business Analyst experience in a dynamic environment
• Profound understanding of business analysis fundamentals
• Proven history of organizing and facilitating customer input sessions.
• Ability to communicate technical information clearly to non-technical audiences.
• Strong interpersonal skills, capable of interacting with business units at all levels and interpreting their needs.
• Experience in documenting Business Process Flow Diagrams
• Familiarity with software development lifecycle, including Agile and Waterfall methodologies.
• Exceptional analytical, problem-solving, and critical thinking abilities
• Demonstrated creativity and innovation in problem-solving.
• Excellent written and verbal communication skills, with stakeholder management expertise
• Self-discipline and results orientation, meeting critical deadlines consistently.
• Adaptability to changing situations and priorities, with strong time management and multitasking skills.
• Demonstrates ownership and responsibility for team delivery.

Foundation is constantly recognized as one of Northeast Ohio's top workplaces. We are a 20-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer's Top Workplaces award, and have been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.

Let's start your future at Foundation!

Foundation Software is an Equal Opportunity Employer.