QA TECHNICIAN I

QA Technician I

Byhalia, MS, US, 38611

McCormick & Company, Incorporated, a global leader in flavor, is seeking a QA Technician – 1st Shift reporting to a Warehouse Team Manager. This individual will work in Byhalia, MS. With more than $5 billion in annual sales, the Company manufactures markets and distributes spices, seasoning mixes, condiments and other flavorful products to the entire food industry – retail outlets, food manufacturers and foodservice businesses. We create differentiating flavors consumers prefer with unmatched quality, science, innovation and service. Every day, no matter where or what you eat, you can enjoy food flavored by McCormick. McCormick makes every moment and meal better.

Under the general direction of distribution operations leadership, the QA Technician will work in a High Performance Organization Operating Model environment performing QA Technician / Inspector / Auditor functions. To a certain extent, the candidate will be self-directed, but at times will need to participate on team based needs, meeting performance goals, maintaining a clean/safe work environment, and maintaining a high level of quality and service to their customers.

Key Roles & Responsibilities, Include Only Essential Functions:

1. Import: Manage the review and regulatory release of import items. This involves communicating with various functions including the import/export groups to obtain release if the information is not in SAP. Generate various weekly warehouse inventory reports; Issues Quality Notification (QN) Defective Material Report (DMRs) for materials that are out of specification, Past Shelf Life (PSL). Issues Defective Material Alert (DMAs) for materials when appropriate. Coordination of timely quarantine and Quality Notification process including disposition of discrepant materials. Satisfy all product sample requests.

2. Quality: Follow-up as instructed by division and plant QA representatives on specific customer complaints. This often involves sampling and the examination of products for specific attributes. This could also include troubleshooting warehouse issues for the correction of damage and carrier complaints. Research historical records for causes or information. Process inbound returns and support inbound receiving; update fixed bins for PSL on a regular basis. Provide troubleshooting support to distribution center by investigating issues that adversely affect product quality and recommending potential solutions. Conducts walk throughs of the warehouse locations for inspection of GMPs, Sanitation, etc.

3. Pest Control Program: Works with external service provider on management of pest control program. This includes the review of weekly service records, coordination with conjunction of Maintenance Manager, and follow-up on identified corrections, maintenance of pest control reports. Performs weekly trap inspections at warehouse locations.

4. Audits: Conduct monthly sanitation/Food safety audit for the facility. Responsible for leading regulatory inspections, and 3rd party/customer audits (e.g. AIB, Subway, etc.). Represents QA within the facility to coordinate follow-up and correction of outstanding issues. Issue, manage, and provide feedback on Certificates of Analysis (COAs). Work toward reducing returns through participation in NA Service Improvement cross functional teams. Involved in cross-functional team meetings, using structured problem solving processes, tools and/or techniques.

5. JTE: Any/all JTE Quality, Visual Factory, and other related items Other duties as assigned

Education:

A. Discipline If other, please explain: Relevant Technical Discipline B. Minimum level of education required to perform the job. GED C. Preferred level of education – why? European CIPD Required or Preferred?

Experience:

Minimum number of years and type of experience required to perform the job, specify number of years in relevant disciplines/ roles.

Business Expertise:

Basic understanding of how all areas integrates with other areas and co-ordinates to contribute to the achievement of goals. This individual must have the capability of earning/maintaining a Fork Truck / PIT License.

Problem Solving:

Uses judgement based on the analysis of information. Requires attention to detail in making evaluative judgements based on the analysis of factual information. Expected to resolve problems by identifying and selecting solutions through the application of technical experience and review of precedents.

Nature & Area of Impact:

A. To what degree does this job affect the business through interactions with customers, making decisions, defining or setting strategy, etc.? Shared responsibility for quality, timeliness of end results Directly impacts quality, service and cost of goods, whether through interaction with vendors, internal departments, direct labor, or equipment. B. What is the breadth of the impact that this job has, either positive or negative (i.e. Affects own team, department, function, business unit, geography, entire business, etc.? The impact of the job is on the Quality and Distribution functions at the facility as well as the customers receiving product from that location. The performance of the teams will be directly affected by the performance of the individual.

Interactions & Interpersonal Skills:

Sound and comprehensive communication and diplomacy skills are required in order to exchange complicated information, including sensitive information or information that is difficult to communicate because of its content or its audience.

Other Skills & Abilities:

Experience in access database. Strong skills in MS Excel, Word, PowerPoint. Strong skills in written and verbal communication skills Strong understanding of SAP transactions (Quality and Inventory focused) and SAP results/data

Core Competencies:

Top five McCormick Leadership Competencies that were identified in the Success Profile as critical to all Team Manager (first level supervisor) roles in the High Performance System are indicated below

As a McCormick employee you'll be empowered to focus on more than your individual responsibilities. You'll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it's growing. Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.

Nearest Major Market: Memphis